EnergyCasino - general discussion

If you want to discuss anything related to EnergyCasino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Best casino these❤

Correct, normal, nice fast

Hello,

for how long have you been playing there? It's always nice to get some details from players, so you can also tell us which payment option you would recommend to players from Austria, can't you? 😉

I played there for 3 years. I paid with a bank card and a Pay-Saf card. I also had huge prizes, the biggest being €6,000, but there were also €3,000 on several occasions. You can take the game with you here. I think the very first of them should be among the first 🙂

Hello Godie1891,

though I do not fully understand some of the things you mentioned, I'd like to thank you for your experience. The casino has earned a very good reputation so I'm happy to see that you enjoy playing there.

May I know which games made you the winner? 🙂

To several games. But my greatest prize was the Megan Morriron❤

Unfortunately I can't play there yet because I created 2 accounts. I have forgotten my old access data.

Hi, we have here probably the translation mistake but I guess it was some slot game with magician theme am I right?

Oh, I'm sorry, unfortunately that happens sometimes. You are neither the only nor the last who experience this. And is there any new favorite game which you play now?

Magic Mirror, Stunning Hot and etc 🙂

Hello, Godie1981,

Do I assume correctly that both of your accounts were closed? I would expect that a reasonable explanation should keep your original account open. 🤔

What has happended exactly, please?

Hi, and  if you just like to play games, you can find a lot of casino games at our free games section where you find casinos in which you can play both free or for money.

An unfair casino with the other player I have 3 thousand euros and they told me that I doubled my account even verified

The way I see it, the casino has confirmed your identity, and you've passed the KYC. But the casino also linked your account with someone else. Just my guess though.

If I may ask, how do you know another player suffers the same trouble? Sounds weird to me that you are so well-informed while you're accused of creating another account - no offense, of course, just asking.

Could anyone from your household play in the same casino using the same Wi-Fi, perhaps?

Let's see what comes next in the complaint you lodged.

hello, so no one plays casino here at home only me! So it's really bad that they do this without showing proof or something like that, they just said that I duplicated the account and I was blocked

I understand your feeling. It's just casinos usually close such accounts simply because they are assured the player or players did the wrong thing. What would you do if the casino shows you some evidence? The same IP address or similar email, for instance? Would you say "ok, I see."? I don't think so.

From their point of view, it only prolongs the matter while it has already been decided.

To save the day, we take the time to sort things out.