Hello, so it seems we have no clue about why the casino closed your account. However, it makes sense that the casino closed the account because they do not also intend to pay the money, I reckon.
So, to summarize it, if the account was closed, winnings were voided and you have no idea why that happened, I would certainly wait for the complaint to get to the bottom of the issue. It was certainly a good decision on your part; now we need to understand why the casino chose this closure.
Perhaps a question: when you were in touch with any person fromthis casino, what was it about?
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