Dudespin Casino - general discussion (page 4)

Hi, I think that if you read about other people’s experiences, you’ll see that you’re not the only one waiting or in a similar situation. Unfortunately, what the casino is giving you are just standard, generic responses, and apparently no one knows how long you’ll have to wait. That said, I’d like to mention that we give casinos 14 days to pay out the player, and if that doesn’t happen, we’ll try to help if you’re interested. 

So if the casino doesn’t need anything from you, the only thing you need to do in this case is be patient, even though I know that sometimes it’s not the easiest thing to do.

I believe, however, that you’ll get your money soon and that everything will turn out well.🙂

Hi, also, if the casino doesn't send the money within 14 days, let us know and we'll be here for you. 

You won, so congratulations. Did the casino ask you for anything, like documents, for example?

No, I have the money. I haven't received it yet. I get the same answer every day. I've been waiting for two weeks now, and today marks the start of the third week.

Hello,

More than 14 days have now passed since my withdrawal request and the withdrawal is still in "Pending" status.

I continue to receive mostly generic responses from the casino, such as "final processing phase," "high volume of requests," or "please be patient." I have been repeatedly assured that:

Everything is fine with my account,

no verification is required

and the payment was not refused.

Nevertheless, there is still no progress or concrete timeframe.

Since the 14-day deadline you mentioned has now passed, I wanted to update you on the current status and ask for further support.

Thank you.

Thank you for letting me know. I'd like to add something concrete and helpful, but I suppose the complaint is here to provide just that. I'll gladly stay in touch to see how the other players are doing too.

Or, to be more specific, how the casino is handling all payouts....

Hi, I just won €915 at DudeSpin. I've seen some bad reviews on Google regarding payouts. Can anyone tell me if the site actually pays out or if they're just scamming people? If the money does come through, how long does it usually take?

Thank you very much in advance.

Hi Radka,

I just wanted to kindly ask how long it usually takes until a submitted complaint is reviewed and published.

I also wanted to mention that I received another VIP email from Dudespin encouraging me to continue playing and offering cashback. I have not accepted or used this offer.

Thank you very much for your help.

Hi FortunePlayer,

Reviewing the request usually takes slightly more than 24 hours, but it may take longer for requests submitted on weekends or public holidays. I personally expect the case will be reviewed today. I understand it must feel weird when the casino encourages you to keep playing through email offers; as far as I can tell, such offers are usually not considered in light of the current circumstances and are distributed automatically based on your status in the system, for example. It could be the same for you too.

In any case, please add this info to the complaint once it is approved, just to have it all covered.

Hello, in my opinion it is best to read the thread. It seems to me that players from Germany are specifically experiencing delays, which could be related to local third-party payment processors' availability and the payment options players use. That's the most common source of delay and since mainly German players have been reporting delays, I guess it is not just a coincidence. Of course, the casino should explain this to the players, and I'm sorry to see that they are not providing any reassurance.

Thus, if you do not mind a question, what payment option did you opt for, please?

Hi everyone, I'm very worried because, reading your stories, I'm also experiencing delays from Dudespin. On May 10th, I won €5,000 and requested withdrawals of €800. I'll request them on Skrill on Sunday, May 10th. So far, no news, and no one's responding to my emails. The usual automated responses from live chat, but no sign of payments. I'll wait another week before filing a complaint. Thanks.

Hi everyone,

I would like to provide a short update on my Dudespin withdrawal situation.

After my VIP manager told me that he had prioritized my pending withdrawals, there was indeed some progress. Two of my three original withdrawal requests have now been processed.

However, my third original withdrawal request from April 27th, 2026 is still in the status "Under Review".

I appreciate that there has been movement after the VIP manager’s involvement, but the situation is not fully resolved yet. Since I still have a significant remaining balance on my account, I am also concerned about how long the overall withdrawal process may take if future withdrawals are processed in the same way.

I will continue to monitor the situation and provide further updates.

Best regards.

I'm happy for you that your winnings are being paid out. I hope I can also get positive updates on withdrawals soon.

Hi, I understand you are worried. Those automated responses and lack of further delays are hardly a convenient way to handle such a delicate situation. Well, I'm glad you already know about the complaint. Maybe it won't get too far, but in any case, we are here for you.

Hello, it seems you are on the right track! More than halfway there, I reckon. Hopefully the third request won't pose any further problems. Thanks for keeping us updated. It's truly great to know the casino pays eventually. Still, so much to improve, I'd say...

Hello everyone. This morning, after 9 days, all three of my pending withdrawals were processed. I'll now proceed with requesting the others. I'm certainly comforted by the fact that the casino, albeit slowly, paid out.

That's great news; I'm glad you managed to get some money. Now I hope you'll get the rest, too.

Could you let us know when that happens and how long it took?

Yes, I'll definitely update the situation. Tomorrow I'll request the third withdrawal...I hope to receive these three withdrawals by next Friday. I'll let you know.

Yeah alright. 🙂

Hope it will have soon ending. 😉

Hello everyone,

I have two withdraws with the dudespin casino.

1. Withdraw 300€

2. Withdraw 200€

And they closed account when i had balance of 80€ i havent received any answers from them from customer service neither emails.

i am not getting any replies to emails and chat is stating that they cannot help me.

This casino is having really bad customers service and not paying the moneys from withdraws.

I am giving them one day to reply and make the payments or i need to take this matter further.

Please help me!

Try to check the spam folder in your email as well, and maybe there will be a message from them. Sometimes emails from online casinos end up there, you know.

Also, is your account fully verified there?

Have you ever successfully withdrawn any money?