Hello everyone
I registered with Dudespin last year. Unfortunately, I quickly fell back into my old habits. On December 15, 2025, I requested self-exclusion and have tried several times since. I've never received a response, and my account is still open, and I've lost several thousand euros. I've already filed a complaint here, but even Casino Guru seems unable to make contact. I've been playing casino games for many years, but in this case, I simply can't let it go. Perhaps someone has some advice on how to proceed.
Hello, I'm sorry to hear that... How about you try a less convenient and common step? It does not always work, but given the circumstances, I understand it is necessary to do something.
If you registered your casino account using email, you are able to let go now. I would ask someone close, a friend or family member, to change your casino password and then to close the mailbox. That could prevent you from accessing the site if there are any 2FA steps involved. It could be worth erasing the master key for the app verification.
Another option is to create a new email address, change it to the registration email in the casino, and then try to reset the password and close the newly created email.
I understand it may sound sloppy, but if the casino is not willing to help, I see no other possibilities that would work in the long term. Maybe someone else will come up with a better suggestion.
