3 weeks ago
If you want to discuss anything related to Destinobet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
Hello, I haven't seen that the deposit is exchanged for a gift card yet. And that happened on its own, right? Did you ask the casino what it means or how do they explain it?
Tomas is already working on your case so we'll see what he finds out, feel free to answer his questions.
This casino is definitely a scam casino. This casino operates without a license. Check it out carefully. They didn't pay me my winnings, just citing their terms and conditions as the reason, saying that they had violated something. That's how criminal the casino is. If you lose, you lose your money, if you win, then you have violated some terms and conditions. It's that simple for them. They cheated me out of over 300 euros. Don't play there. It couldn't be more of a scam.
Dieses Casino ist definitiv ein Betrügercasino. Dieses Casino läuft ohne Lizenz. Prüfen Sie es mal sorgfältig. Sie haben mir meine Gewinne nicht ausgezahlt, als Begründung nennen Sie einfach Ihre AGB, man hätte angeblich gegen irgendwas verstoßen. So kriminell arbeitet das Casino. Wenn du verlierst, verlierst du dein Geld, wenn du gewinnst, dann hast du gegen irgendwelche AGB verstoßen. So einfach ist das für die. Die haben mich mit über 300 Euro betrogen. Spielt dort bloß nicht. Mehr Scam geht nicht.
Well, I'm sorry to hear that this situation happened to you in the casino. What terms were you cited and do you know more specifically what you violated? Too bad we couldn't help you since your case was about sports betting in which we have no insight.
If you are interested, you could try to file a complaint here on these links:
https://www.safebettingsites.com/complaints/
https://www.bookmakersreview.com/sportsbook-complaint/
https://www.bookmakers.bet/submit-a-complaint/
The standard answer came. They had violated their terms and conditions. I asked how I had violated them. They didn't tell me. They couldn't tell me because I hadn't done anything wrong. This fraudulent company makes it very easy for itself. If someone wins something, especially with a small deposit, then they have violated the terms and conditions and the problem is solved for them. I have since found out that this bookmaker is operating without a valid license. That explains a lot, of course.
This bookmaker should be listed at the very bottom here.
Es kam die Standardantwort. Man hätte gegen deren AGB verstoßen. Ich habe gefragt, inwiefern ich verstoßen haben sollte. Das sagen sie mir nicht. Das können sie mir auch nicht sagen, weil ich nichts falsches getan habe. Diese Betrüger Firma macht es sich ganz einfach. Wenn jemand etwas gewinnt, noch dazu mit einer kleinen Einzahlung, dann hat man halt die AGB verletzt und schon ist das Problem für sie gelöst. Mittlerweile habe ich erfahren, dass dieser Buchmacher ohne gültige Lizenz arbeitet. Das erklärt natürlich einiges.
Dieser Buchmacher müsste hier ganz unten gelistet sein.
It happens that when a player breaks something, the casino tries to protect itself by basically not making it clear what the player broke so that it doesn't come back for a second time. Anyway, just telling the player you've broken the rules and not saying even which one is pretty sad I would say because you don't know anything at all.
But if you don't think you've done anything wrong try looking at the links I posted and you can lodge a complaint on the site if they have the casino in question. They may be able to help you.
Think you'll give it a chance?
Complaining won't help because this small, unlicensed casino isn't registered anywhere. Nobody knows this small casino. I behaved absolutely correctly there. The casino simply doesn't want to pay out because they can't handle the fact that a customer who deposited just 25 euros has managed to win 310 euros. There are scammers behind this company. I hope that everyone will see my case and never use this casino.
Es hilft keine Beschwerde, weil dieses kleine unlizensierte Casino nirgendwo registriert ist. Niemand kennt dieses kleine Casino. Ich habe mich absolut korrekt dort verhalten. Das Casino will einfach nicht auszahlen, weil sie es nicht verkraften, dass ein Kunde mit einer Einzahlung von nur 25 Euro sich auf 310 Euro hoch gespielt hat. Hinter dieser Firma stecken Betrüger. Ich hoffe, dass alle meinen Fall mitbekommen und dieses Casino niemals nutzen werden.
So it's probably best to find a casino that is licensed and doesn't have similar problems. This way there is no one to turn to and that is not a good sign in my opinion, because then everything depends on trust. But it's hard to rely on it all the time.
I wish things had turned out differently.
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