DelOro Casino - general discussion (page 14)

Yes, that's what happened to me too, but I think they'll get their comeuppance.

I don't understand all these casinos, unfortunately there are several of the type that have no conscience.

Even if we have problems with our gaming behavior, we are still human.

Very often, players tend to use the term "scam" incorrectly. So, just to give us all at least some idea about your particular situation, may I know how exactly you have been scammed?

I'd say that if you aim to accuse anyone, you should also describe the failure, don't you agree?

We are here for you.

What has happened to you, please? I saw your complaint, and you demanded it be deleted completely.

Has something suspicious happened meanwhile, please? I would love to know!

Hi!

Can you kindly show a screenshot or describe how the support has turned into monsters, please? Since you do not seem to be the only one with that opinion, the more you all share the best for clarifying the situation. Send us an email with screenshots if you like. Would you be interested?

I had sent everything when the incident was fresh.. I'll scan my mail to see if I can send get some screenshots.

Meanwhile, you didn't attend to me because you said you don't deal with cases concerning sports betting.

Unfortunately, we don't deal with complaints regarding sports betting. That is right. We don't have any department for that, you know.

What Radka actually meant, I believe, is that you show us some screenshots from the chat with the support to see how they were acting, as you called them "monsters."

explanations: At that time, they said that someone else entered my account because there was no 2FA verification and strangely enough, they increased the withdrawal limits and approved all withdrawals at that time and the scam starts here. How can someone else enter my account and withdraw money? Also, the site, which has not increased the withdrawal limit for days, increased the withdrawal limits while I was sleeping and someone else entered my account and withdrew money. How strange, it seems like a coincidence, everything is just a scam and irony.

Hi there,

I imagine this is very likely the only possible explanation for you. But the current possibilities of being a victim of quite concrete cybercrime are not as low as one may expect. For example, speaking from my own experiece.

I just want to say I understand your emotions pretty well; still, let's see where the complaint takes us.

By the way, where does the irony you mentioned come from?

They stole the money from my account, it's not irony, it's the reality of life and they're making excuses.

I am opening this topic because casino guru is a sponsor. Delorocasino is stealing my money in 2023.

I don't understand how casino guru sponsors such a fraudulent company, it is a company that has stolen many people's money and they still haven't refunded my money.

To summarize, I started playing on this site towards the end of 2023 and earned money. The withdrawals were limited and they were making me withdraw around 1600. I woke up one morning and 2 withdrawals of $20k + $20k were made from my account and when I asked, the live support banned me. Request the chat history and account history from the site to see the limits they set in the chat history and the money they withdrew. The admin himself logged into my account and withdrew the money and approved it. Their explanations are as follows: We increased your withdrawal limit at night and they are deceiving you by making excuses saying that you withdrew. I want the authorities to intervene and help me in this matter. I want the txid + chat logs to be checked and I demand my money back immediately. This fraudulent company cannot be a sponsor of casinoguru.

Well, aside from what I already said, there is not much more to say. I believe you are honestly convinced this is what happened. I respect that.

This is a sort of mistake. We are certainly not any casino's sponsor.

I hope you understand that as a forum administrator with no connection to the casino, I can hardly offer any opinions on something that specific, which is another reason I am unable to add more to your description.

Could you please tell me why it took you over a year to bring this case to light?

I mean, if such a thing happened to me, I would act immediately. Still, I'm sorry. We can't resolve cold cases.

The reason is that they are constantly distracted by emails All emails and conversations and site images are still there

Can you elaborate, please? You did come earlier because they are constantly distracted by emails? I'm sorry, I don't get it. 🙁

https://www.casinomeister.com/forums/threads/del-oro-is-confiscating-player-balances-without-justification.104387/page-4#post-1340324

Just be carefull with deloro. Even casinomeister ( a other big casino help forum ) trew them in the rogue pit. Its a scam casino. Wich me and many others told many times..

Hello, Sabine.

I just forwarded the link to the Data Team. I'm sure our guys will appreciate the tip.

Maybe this one aswell. Casinomeisters review about deloro.

https://www.casinomeister.com/online-casinos/reviews/del-oro/

Thank you, I sent both, though I do not expect much, to be honest. We mainly rely on direct proofs when it comes to other sources.

Thats okay. But players can now also look there and see whatsup with deloro.

Definitely. Pure essence of this forum - sharing information.