DelOro Casino - general discussion (page 13)

We can keep in touch if you want my email address

Mine is ash_ashleyangel at hotmail com

🤣🚨

Hi there,

you are quite correct, though this is not the only reason why casinos have turned to Costa Rica or Anjuan.

However, this specific casino operates under the Anjuan license. We also consider it a weak license. On the other hand, many casinos prefer to remain completely unlicensed until the requirements and options for submitting license requests under the new Curacao law become clear and available. The other option is to acquire the most discussed alternatives - Costa Rica or Anjuan...

I bet the casino support is not ready to explain that to the players. I hope this conversation demonstrates that it is always better to say the whole story, not just some convenient phrase, for instance.

In any case, I'm confident that the majority of you will be excited to explore the list.

https://anjouangaming.com/license-register/

I saw the evidence—discord communication and WhatsApp app communication—from a group of people, but it turned out to be just one or two conspirators.

The question was, like, Do you pay Casino Guru? the answer from "another account": yes!

This is what I call evidence! 😂 It's a pity I can't show you the screenshot...

We came to find it when he submitted a few complaints against the very same casino per different Casino Guru accounts. We took that as a joke; explaining that to TP would be hell.

If I may, you are a new member, and I guess you are just forming your opinion solely under the impression from the others. How about you also invest some time to truly understand what we do? 🙂

Yes, casinos pay us through commissions, and if a casino demonstrates clear unfairness towards players, we terminate our cooperation. However, we continue to keep the review visible to inform players about the events, among other things.

I suggest you read this so you really understand how it works 👈

can you explain to me why my review has been pending for 3 days 🤭

Hi there, because of the weekend, each one is manually checked. I believe you received the auto-generated email explaining this. Check out your email 🙂

This is truly interesting how many French players have suddenly read and reached this thread using the very same diction as our friend here. 🙂

Well, present your opinions. I bet the casino representative has much to add.

If you personally experienced anything unfair, do submit a free-of-charge compaint - this is the way to prove casino wrong.

https://casino.guru/complaints/create

Please do not post your so-called complaints on this forum; these are merely posts.

Otherwise, these are just general accusations. The same applies to the "misunderstanding" surrounding the fake Anjuan license, I believe. 🙂

Maybe you should tell your friends to stop lying, they are not on Curacao!

I heard the list of course

Dear dcharlet05,

Hope you had a nice weekend. If there is a specific matter you would like to discuss we welcome you to email us at support@delorocasino.com.

Wishing you all the best!

Kind regards,

Del Oro Casino

Of gold

Explain to us here why you closed my account on Friday without reason? Since you do not respond to emails. You are more responsive here because you are afraid of your reputation😅 However, if you are the best casino as you say there should be no complaints ...

Hi there,

Concentrate on your writing and post each piece of information just once for me. I may be so bold to ask...

I believe it is quite obvious that only the casino staff can respond to your next polite post. Do we really need to keep circling back and forth?

I already told you here the casino is licensed under the Anjuan licensing authority. Frankly, I don't have the authority to answer your casino-support-related questions, as I don't work for any casino. I'll leave that for the casino itself.

Also, mind using the reply button when responding to the rep, please. Thank you.

I am not sure if this post is simply a publicly accessible response, but at least I have some observations:

You are far from being precise when you assert, "If you are the best casino, as you say, there should be no complaints." This is just a usual general simplification.

Actually, players tend to complain more when a casino grows in size; this is just basic math, so a more crucial aspect of this concept should be whether the casino cooperated to resolve the complaint or if it showed no concern at all.

On that note, could you please tell me what has been preventing you from filing an official complaint, please? I'm curious to know what appears to be the problem in this case.

I have been trying to contact the Casino del Oro for three days, to date I have still had no response and customer service is sending me away

dear moderator! why so many posts deleted? what are you trying to hide?