Dbosses Casino - general discussion (page 3)

Surprisingly good news! Thank you.

I've been waiting for a payout since October 16th, they just aren't being processed, they just keep saying that they're working as quickly as possible, it's just ridiculous after over 10 days!!

Unfortunately, I've been reading numerous posts from German players about their recent withdrawal issues. Isn't it related to your local gambling law? I know some casinos struggle with sending money to Germany since the recipients bank often refuses to accept the payment. Anyway, I have no idea if this is your case.

In the chat they at least admit that they are changing the RTP.

Hi, how do you mean they are changing the RTP ? RTP cannot be changed daily or however the casino feels like. They only have the option at some providers to choose what RTP they will offer if there are more options. 

However, what RTP do the games from Pragmatic provider mentioned in your screenshot have ? 🤔

But that was the only positive thing. Since my last post I have made 50 deposits there up to today. I haven't had a free spin on Big Bass Splash for 5 deposits. Always around 200 to 300 spins. All of them just ran out. There must be something not quite right here. So I think there hasn't been an RTP for months.

Hmm, I would probably try another slot or another casino. But I don't know what RTP has to do with not getting a bonus ? 🤔

You can almost always only win in the bonus game. If there is no RTP and RNG, are there only dead spins or am I wrong?

Well, if the slot didn't have RTP or had low RTP then probably many spins would be dead that's true. But I don't think this should be the case. Did you try to ask the casino about the RTP of the slot or is it not visible somewhere ? 🙂

Hello,

Just wanted to reach out that I have made a complaint, it's seemingly waiting for review since yesterday but I am unable to open it, or edit or anything so I am wondering if it went through cause it seems frozen.

Any comments would be appreciated.

Thank you

No worries, our complaint team has reviewed your case and started working on it now.

We have hundreds of complaints coming in every day, so some patience is really appreciated.

Please mind the timer on your complaint, and hopefully we'll be able to get to the solution of it soon.

Dear Domi,

Thank you for your responsive. Complaint is being looked at at the moment indeed.

Kind regards