Personally, I wouldn't request any more withdrawals. Unless you're verified, you won't be able to withdraw the money anyway. What I would do is wait until you're verified, and then I'd request the withdrawals again.
this sounds exactly like what another casino did a while back. they pay out the first $100 or so to gain trust (like JDunkley03 said) and then freeze everything else behind endless verification loops. the whole "your bank declined the transfer" line is a classic delay tactic. vee.franky keep hammering them, 2.5 weeks is ridiculous but getting that first chunk out is a good sign.
Not yet. That’s usually the real test, support can say "processing" all day, but a completed payout is what matters.
So, how long have you been waiting? Why haven't you been verified yet, please?
I have also been waiting 3 weeks for verification to be completed, they’ve cancelled it 4 times now, I have given everything that’s asked and has worked on every other casino. They are indeed scammers, I’ll be amazed if any of us get our winnings.
It’s impossible to speak to an actual person, it’s all powered by AI on their site, how they are getting away with any of this is beyond me.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026
Check your inbox and click the link we sent to:
youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
You will soon be redirected to the casino’s website. Please wait. If you use some ad blocking software, please check its settings.