What do you mean last attempt? What are you going to do now. What is their excuse to you?
Its all AI ?! As far as emails and chat...The responses were the same when I enquired repeatedly to why they would not warn me that 1400 in funds would be un refundable if self exclusion was granted and account closed..They even went further and excluded my account indefinitely rather than 5 years I applied for. Daytonaspin needs more blacklistings. trustpilot has no review ? unless I missed it? lesson learned.
The thing is. I was paid out £500 when I first created an account. But now can’t get out the rest
No but my VIP manager called me last night 🫨 & said there generally trying to work it out so i can withdraw my funds. And its my bank declining the payment. I dont know tho why would my bank stop the payments
Even if I said it is not very common, it would not have much to do with this particular casino. It happens, some casinos completely ignore safety indexes and thus are not interested in proving their practices to third party companies and some have issues and decide to remain silent until they find out what to do. Now, it would all be speculations. 🙁
The worst scenario is, however, quite the same when a casino chooses to ignore complaints rather than say what has been happening. Any unusual amount of submitted complaints, especially when the issues are more or less the same, always raises concerns in the complaint data team, so the more lodged complaints, the better. My colleagues are constantly trying to reach out to as many people from the casino management or affiliate partners as they can to prevent complete radio silence.
None still. And the failed withdrawals have effected my 'weekly withdrawal limit' so cant request again
I would like to know if anyone has been able to withdraw money from the Daytona Spin website? It's been 3 days since I made the withdrawal request. It's still under review, and they haven't even verified my ID.
Vorrei sapere si qualcuno è riuscito a prelevare sul sito Daytona spin? Ho 3 giorni da quando ho fatto richiesta di prelievo sono ancora in revisione e neanche la verifica del documento non l'anno fatto
Hi, I think you have plenty of examples of players who are currently trying to get their money back. It’s obviously not the easiest task. It’s possible that you’ll have to wait or run into some problems as well.
As for verification, if the casino hasn’t asked for it, it’s possible you won’t have to do it at all, it’s handled on a case-by-case basis.
However, I’d like to get an update in a few days because we’re also giving the casino some time to pay out the player. So if you don’t receive the money within 14 days, we’ll definitely try to help you.
I requested a withdrawal on Tuesday, another on Wednesday and Thursday. They asked me to upload only one document for verification, then I waited, telling me that the withdrawal request and verification would be processed within 3 business days. Today I found myself with canceled withdrawals and they asked me for documents, proof of address, proof of payment, selfie with document, I uploaded them, now I'm waiting...
Yes, so you'll need to go through the verification process first, which is standard procedure. Once you've completed it, your withdrawals should go through normally if everything goes well.
Please let me know if you run into any issues with the documents or if you were able to successfully complete the verification process. 🙂
i successfully got a $900AUD withdrawal. 2.5 weeks of back and forth and f&@king around. $15k more to go 🤞🏽
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