Cyber.bet Casino - general discussion

If you want to discuss anything related to Cyber.bet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

After depositing several times, when I won with a verified account, they didn't transfer the money, non-paying conclusion!!!

Does the casino communicate with you when you contact them?

I have the same Problem. They don't pay out my winnings. They have blocked my account and don't communicate with me.

Hello, it' sad. Please cooperate with our complaint team, hopefully it's not over yet 🙂

Another casino shit and I apologize for the expression. I register and it is 4 or 5 days to verify account, when I give it to withdraw it turns out that it can only be withdrawn in Bitcoin.

I have played it all in a moment because if I can't withdraw, why keep playing?

That is, to deposit you can with Visa and also by Transfer as well (it says Bank of Spain) and when you are going to withdraw only in Bitcoin. I have not yet been able to register in a casino that is worth playing and don't be fooled ...... are they all the same?

Casinos are over, greetings,

I understand your feelings these are poor options, especially if you want payout. There are far worse casinos out there, I'm sure as well as some fair and nice. But if you're allready full of bad experiences, maybe short break is in order? 🙂

I can see that many casinos are shifting from using standard payment methods to cryptocurrencies. I wouldn't say it means that Cyber.bet is a bad casino. They probably have payment options that aren't good for you and I can understand it. I wouldn't like to use crypto in casinos as well.

Anyway, if you had at least a bitcoin wallet that you can create for free, you'd be able to withdraw the winnings and convert it to eur if something like this happens to you again. I'm not saying that you should use it on a regular basis, but you could have this wallet just in case you need to use it and there's no other option. That would probably make your life easier.

Terrible now seeing the comments I understand everything. The bonuses are very negative. And the customer service is lousy. I have lost a lot of money and it is a casino. But yesterday I almost completed a million but because of the famous bonus I could not collect anything. Not even the initial balance that I load

Hello, if I understand correctly you are not allowed to collect your winnings due to wagering requirements, is ts right? Plus can't withdraw a deposit, because you played with a bonus?

Has anyone ever recieved his winnings? Is there hope, that they will pay out one day?

We solved a complaint in January - the player got paid. However, his problem was bound to incomplete KYC verification.

It's a shame that in your complaint casino decided to ignore us. 🙁

@ Radka

Do you know what the biggest scandal is?? cyber.bet keeps sending me promotions via email or sms. Even though I can't even log into my account anymore. I have asked cyber.bet several times to stop sending promotions. Those bastards.

Yeah, it is ridiculous.

It's also very common. Many players wrote on the forum that they asked for their account to be closed, data erased, and still, such promotions come to their inbox.

Sadly, you aren't alone in this situation 🙁.

Check this list:

Almost a half is about email exclusion...

I'd consult google to find some application that can set up a permanent block.

Good day. I have opened an account in this Casino on June 8th. I have won a few Euros. At the time of withdrawal, they ask me to verify the account. I sent my documents, and on June 20, I received a message from Cyberbet that the verification was successful. However, they then asked me for a photo holding my ID along with a current newspaper. I have sent it, but so far they have never answered me (8 days have passed). The only answer that the live chat gives me is that "I have to wait". Could you help me?

Thank you

It's simple. You need to wait. If you have a simple issue in a casino like the forgotten password, it can be resolved by any agent you find on the live chat, but when it comes to the further account verification, it's kind of a more complicated process so it's possible your case is in a queue. Just be patient and make sure you don't cancel your withdrawal and lose the money you won.

If you don't get any answer after 2 weeks, I'd recommend submitting a complaint on our website.

Hello Daniel. I understand your position. But it's already past 2 weeks. I have opened a complaint. Thank you very much

Hello Daniel. I'm past 2 weeks. I have opened a complaint. Thank you very much for your help

This bookie is embarrassing and desperate to scam people.

They always find a silly means to keep your money..

I made some deposits and won some bets. On withdrawal, they asked for my verification, I sent and they verified he. Then they asked for selfie with newspaper and ID, I sent it and they verified it..

Next I wanted to withdraw and they said I must roll over my balance to the double amount before I can withdraw..

I mean, that's ridiculous. A desperate approach to scam me..

They actually gave me the rollover conditions for bonus winnings when I NEVER USED any of their bonuses and or, their promotions..

The owners of this scam should be arrested