3 months ago
Anytime. Sounds like the best step to me. 👍
For now, I wish you quick progress; if you ever struggle or need a tip, do not hesitate to reach out. Some admin will surely be around here.
ReplyQuote0
Anytime. Sounds like the best step to me. 👍
For now, I wish you quick progress; if you ever struggle or need a tip, do not hesitate to reach out. Some admin will surely be around here.
Hello, you don't need to write that, when someone from our team receives a complaint, it is reviewed. I think it never takes long, but sometimes it's not immediate. It should be fine now.
Good day,
Then please tell me why this complaint was deleted a second time without any explanation?
Guten Tag,
Dann sagen Sie mir bitte wieso diese Beschwerde das zweite Mal ohne eine Begründung gelöscht wurde?
Hello, I guess you received an explanation at least the first time. I spotted numerous rejected attempts, and my colleagues usually do not respond to, let's say, duplicates, for example.
Check out your email, please.
Alternatively, you may describe what exactly you compalined about and we can compare it with this complaint guide 👈 specifically "step 2. Generally, we publish all complaints received by players, unless it's clear that the complaint:"
Hello everyone,
I just wanted to let you know that I have an open complaint regarding an important issue related to responsible gambling at this casino.
I'm sharing this so that other players are aware of the situation and are informed.
Hola a todos,
Solo quería informar que tengo una queja abierta sobre un asunto importante relacionado con juego responsable en este casino.
Comparto esto para que otros jugadores tengan conocimiento de la situación y estén informados.
I see that it has already been moved a bit forward, and I hope that our team will be able to help with your complaint.
Please inform us here about any updates at any time.
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