4 years ago
If you want to discuss anything related to Chilli777 Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
They are a scam casino. Criminals who will not pay your winnings. Beware of this casino and the following
GAME TECH LIMITED
ANY ADDRESS IN HOLLANDIA CURACAO
Hello,
thank you for your warning. The ARES casino is already on Casino Guru's blacklist, I'm afraid.
Well,
I can only add that we also found games faked and missing licenses:

https://casino.guru/chilli777-casino-review
You lost all your balance I guess. 🙁 Sorry to hear that.
You should always check the casino's reputation before making any deposit.
Hello,
I would not say this is normal. Sadly, it truly seems like a casino with a bad reputation. 🙁
I'd like to ask you a few questions about it:
Have you already passed the KYC (know your customer) verification, please?
In what status is your withdrawal now?
Can you access your account?
What was the last update from the casino concerning your withdrawal?
1 was the first time I played it
2 my withdrawal status is pending
3 yes
4 May 11
Hello,
than your for your answers. Did I get it correctly that you have not passed the KYC verification yet?
Unless an exception, your withdrawal will not proceed unless you undergo the account verification.
Since we are talking about such a bad casino, all is possible I guess. 🙁
I think you should submit the complaint, just click/tap here.
Kindly put all questions and your answers to the complaint, it will save us some time.
Thank you.
chilli777.com, doctorspins.com ,cherryfiesta.com ,theredtoucancasino same casino "group"....at least the reviews in red 2. These do not have email in use. If you want to close the account...it won't work. If you ask to delete the contact information, that doesn't work either, but all 4 start sending spam....the chat agents are "really professionals".....👎
Hmm, I'm quite sorry that it's like this and you don't get good treatment from the casino.
But how long have you been trying to close your account?
I was going to recommend filing a complaint, but the casino doesn't reply to us, so it probably wouldn't make much sense.
However, if they didn't resolve it, the safety index would decrease, so that would be the only positive effect.
Could a guru advise how to stop the marketing messages from casinos....this is already Harassment. I don't have an account, I haven't subscribed to marketing messages. "UNSUBSCRIBE" at the end of the message doesn't work, dozens of emails...asked to stop sending messages and delete my contact information.....no reaction. Chats promised dozens of times to "notify the marketing team"......messages come every day....email/SMS.... CASINOS: cherryfiesta, magicwin, lovecasino,chilli,theredtoucan....all casinos with red reviews.
I'm sorry; there is nothing I could offer you. I recall several chats I had with other pals, and none of them has found a working solution. 😕
This is indeed a troublesome situation. Perhas they have not responded due to the staff shortage?! It's Christmas time, so it would make sense for a lot of people to get a holiday vacation.
Radka, thanks for the reply. It's unlikely to be a staff shortage or Christmas. This harassment has been going on for a long time and I've tried to stop it dozens or even hundreds of times in chat and by email. Once, for example, a doctor's spin chat agent commented on my request... "we won't stop". Clicking "unsubscribe" on emails has no effect... they promise to remove marketing from the lists. Could the licensing authority, for example, help with this. What do these casinos gain from this harassment/harassment... when I don't even have a gaming account and I don't make deposits to them?
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