Cazimbo Casino - general discussion (page 2)

What information did the casino provide regarding your withdrawal, though, if any?

Is your account fully verified there, or is it not needed?

Provide some more information, please, and hopefully we will be able to help.

There was no verification requested but if it’s needed I do have everything they might ask. They said that they have forwarded my request to their department to process it as fast as possible. But if they process 1 withdrawal a week it will take forever to get the whole amount, which I guess is what they want in the hope I will lose some(or all) while I wait and play.

Well, the limit is €500 per day, so they should stick to it, of course.

Please keep us informed about how it goes, and if necessary, we could try to intervene.

And, of course, please stay away from playing; it is really risky, and you really could lose your winnings. 🙏

Thanks for the advise but I did play. My total winnings have gone up and I stopped. Nothing yet but they keep saying that the withdrawal will be processed soon. I have 3 pending withdrawals 2 of which are past the 3 business days period. The third one will be due on Monday. I don’t think it’s OK to process 1 withdrawal every 10 days (weekends included) as it will literally take 1 year!

It surely is not okay at all. Please let us know on Monday how the situation stands, and hopefully we'll be able to do something.

Hello Romi,

A quick update: the withdrawal has partially been processed — I received €1,000 over the weekend, but the full amount has not yet been completed. I’ll keep monitoring the situation closely.

Since this thread is about Cazimbo, I’d also like to share my personal view so far as a player. Technically, the slots I tried worked perfectly, with the expected RTP and smooth gameplay. However, the main issue is clearly with withdrawals: the process takes too long and creates unnecessary stress for the player.

This is only my personal opinion based on my own experience (having played at many casinos before), but I think it’s important to highlight that Cazimbo seems to have significant delays in paying out winnings.

Hopefully the rest of the withdrawal will be processed soon, and I’ll update again once it’s fully resolved.

Thank you for the update. I'm glad things have been moving now, and I hope you will receive the full amount soon.

We will wait for other news here, for sure.

If you'd like to write your user reviews about this or any casino in our database, please do so here at any time.

Hi Romi,

I just wanted to let you know that I wrote the review. A big thank you for the work you’re doing — it’s really appreciated. I’ve done a similar type of work in the past myself, so I know firsthand how demanding and time-consuming it can be. Keep it up, you’re making a real difference!

Best regards,

George

That is great. Thank you.

We also appreciate users like you. Na eise kala.

CAZIMBO when will my withdrawal of 1,600 BRL be paid out?

Hi there, I‘m also having issues with my 3 withdrawals of €800 each. All of those transactions are pending since the 12th 13th and 14th October. I have chatted with the customer support multiple times but got the same response over and over again that they are currently dealing with a high demand. What is even more frustrating is that they can‘t give me a rough timeframe regarding the withdrawal. I filed a complaint which I have already send them. Let‘s see how long it will take.

And what about filing your complaint here? Our team will try to get in touch with the casino to find out what exactly is going on there, because it really has been a long time now.

Have you ever withdrawn from this casino before, and is your account fully verified there?

Hi Romi,

thank you for the fast reply. I actually got the Mail 2 hours ago that my funds have been transferred to my bank account successfully.

I have withdrawn funds there before and my account was fully verified.

However, this casino really needs to work on their speed to withdraw funds as this is super frustrating and ulitmately leads to loss of customers. I don‘t think that I will play there again.

Kind regards

Moritz

I'm glad you received it all then and surely understand your point regarding the withdrawal speed.

If you'd like everyone to know about how this casino works, please write your user review here, and perhaps also someone from the casino will read it. You never know. 😉

Hi, I played on Cazimbo casino and they don't pay me, I asked for my withdrawal but they still haven't paid me €150 withdrawal

Hi, maybe I'll help you a bit. I checked what we've found out about Cazimbo. As far as I can guess, the casino pays out, generally speaking.

Hence, I think the situation is probably not so dire.

May I know how long you have been waiting? What are the circumstances surrounding the withdrawal request?

I want to help, so please don't hesitate.