Cazeus Casino - general discussion (page 3)

Good evening, I have been asking for explanations for days for my delay in my withdrawal of 500 euros requested on the 17th. I have asked several times to have credit but they always reply that they are urging that they understand but still nothing... tomorrow is a holiday, the weekend does not count at best I will take them on Monday

Can you help me? Thanks

Have they at least explained what is causing the delay? Is the verification in the middle, perhaps?

You can submit a complaint if nothing happens by Monday, I believe, and our complaint team will try to help whenever possible if needed.

What do you say?

The verification is ok, the documents are ok, they say that everything is in order but the delay I would say is considerable.... the first withdrawal made on the 15th of 80 euros was completed, the one of 500 made two days later, no, I would make the complaint immediately also because they told me that it was in payment, I set my own deadline and I couldn't pay and this created problems for me

They are aware of everything

By the way I was told that the application was taken in hand the day after the request so on the 18th... those days are really too many

I've just read the conversation, and I have no clue what seems wrong on the casino's side with paying you up. I guess we have to wait for the casino to join the show. Let's see what the casino rep will say about it.

Just in case something happens along the way, we will be around the forum - crossing our fingers for you!

Thanks for the reply, I also don't understand what's wrong since the account verification is also fine. If there's anything new, I'll update you.

Of course, anytime! Let's just hope it is a simple misunderstanding. I would like to believe the upcoming week will be a promising one!

Yesterday they answered me I sent what they asked me to date nothing neither money nor answers everything stopped for no reason

Finally the payment arrived on April 17th the day of the request. Thank you very much

Great, I'm glad to hear that. 

Are you staying to play in this casino or not?🙂

I do not believe

I understand, so do well elsewhere and when you have experience with another casino, feel free to write.🙂

They simply don't pay, I earned my profits deposit 100 request withdrawal 200, no bonus no nothing, they don't fulfill their terms of 3 days, they don't answer support only automated message, and chat is very useless

A long time to try to get back something that is rightfully mine.

It's a clear scam to me

Have you received it yet?

So when they have not fulfilled what they said and you still don't have the money, it is unpleasant. But try to be patient, sometimes casinos just don't send the money right away and there can be a delay. Did you have to verify or did the casino not ask you for documents? Is this your first withdrawal?

what casino are you talking about

Good morning, did they transfer the money to you? Regards.

Good morning, has anyone received any income from this casino?

Greetings

Hello, according to what I've seen in the complaints, players have been having problems with delayed withdrawals lately, but I've seen quite a few of them resolved.

I assume that if you're asking about this, you're also waiting for money, am I right?

If so, how long? Have you asked support for the reason?🙂

Good afternoon, correct. I have a problem with the delayed payment. I requested it on July 20th, and we're still waiting. I have an open complaint with a colleague of yours. Regards.