Casino Rewards Group

Hello,

First of all: I LOVE casino games and sports betting, but I HATE providers who do not adhere to the gambling laws of their respective countries!

That's why I want to make the following public, because I can hardly believe it myself, because most casinos argue (unsuccessfully, of course) that when you register you have to clarify whether you are entitled to play there according to local laws (which is absolute nonsense, because these casinos are not even allowed to offer their services in these countries).

Ultimately, all these casinos lose in court and have to refund their gambling losses (I have countless court rulings of my own in this regard).

Casino Rewards and its casinos are actually deliberately operating illegally in Austria, as can be seen from the following very personal flyer (I feel "honored" that this flyer was personalized for me and created with my name):

Here are the associated casinos:

Captain Cook's Casino

Casino Action

Casino Classic

Casino Kingdom

Cosmo Casino

Golden Tiger Casino

Luxury Casino

Quatro Casino

UK Casino Club

Villento Casino

Yukon Gold Casino

Zodiac Casino

To all those who still want to play at casinos with such machinations, I wish them lots of fun and, above all, lots of luck...

I'm sorry that you have had such experiences with these casinos.

It is just that usually they are not allowed to promote the casino in many countries, but they allow players from those countries to play there.

And this would be completely okay if they were fair and square to them and paid them without any issues. Right?

Unfortunately, we as Casino Guru are not able to talk about any legal issues, as we are not lawyers, but we always aim for fairness, and that is why we try to help players as much as we can when some issue arises, of course.

Thank you, though, for caring and finding time to write your post.

No, it's simply not okay in Austria. According to the law, only one casino is allowed to operate here, as the state has only issued a single gaming license! This is not without reason, of course, because in Austria, player protection is a top priority (including through a weekly deposit limit), while many foreign operators are completely indifferent to this protection...

Some casinos are already complying with this and are no longer allowing access to their homepages, but many others don't care at all and continue to operate illegally!

The height of audacity (as in the case of Casino Rewards) is when, despite the ban, not only is advertising carried out, but players are even actively contacted personally by mail, because then the "fun" suddenly stops!

I am fully aware that Casino Guru does not want/cannot/may not discuss local legal matters, but that is not necessary, as there are countless court rulings that confirm all of this beyond doubt!

You are absolutely right: fairness should always come first, but unfortunately this is by no means the case here!

Hello,

It has been quite some time. 🙂

If I may, I, for example, have my own opinion on dividing Europe into tons of separately working licenses under very different requirements.

Germany may serve as a great example of how to push decent companies into shadow markets and persecute their own players per every spin.

Under such conditions, players "bans" will serve as a portal to offshore licensed casinos. The UKGC situation is pretty obvious and addicted players suffer the most. 🙁 another example...

Italy did the same; it was eventually forced to release amnestina many years ago since there was no operator left to "adhere" to their ideas of a regulated market. Players played everywhere around the globe thanks to the very poor national "regulation."

Just saying that there is not just one side yet I keep reading only about irresponsible operators. I guess nothing is that straightforward these days.

Players wish to play outside their national "providers," and by promoting restriction over transparency, they pretty much end up in dangerous places because the point is to completely seclude each nation from having a chance to even read reviews about offshore companies. I dare to say this is not the best approach for me.

However, I respect your point of view, and feel free to add legal cases or whatever you feel is suitable. Silly question though, do you know about this thread too?

Execution Pokerstars. Apparently, payment is not voluntary. 👈 I guess you may like it.

Hello Radka,

I understand what you mean or what you want to say, but I see it like this:

As long as there are laws, they must be obeyed because they usually make sense!

In this case, it is precisely the aforementioned player protection in Austria, because since I know people/players who, among other things, have destroyed their families due to their gambling addiction, it simply cannot be the case that one can easily deposit tens of thousands of euros per day and, in the worst case, also lose them.

This is precisely why Austria does not allow foreign casinos by law, even though many demonstrably do not comply with this!

I don't deny that Germany has probably found a pretty good solution (even if some casinos there also adhere to it), but again: as long as there are laws, people should adhere to them!

But since we're on the subject, I can reassure you 😉, because it looks like Austria will be issuing several licenses starting in 2027. However, these will of course only be awarded to casinos that are of good character or have not ignored any regulations in the past and/or possibly even failed to comply with court orders regarding the reclaiming of gambling losses!

However, all of this is still a thing of the future...

Actually, there's a pretty simple solution: You block all offers and access from Austria, and if someone absolutely wants/needs to play (as you mentioned), then these players should play via VPN, because then they're ultimately committing a crime themselves and have no right to complain!

But then the casinos would probably turn the tables by suing the players (of course only for winnings, but probably not for losses)!

Ultimately, this topic remains incredibly hypocritical, and I will not tolerate it (others are welcome to do so)!

Hello!

Certainly, the law is important, and compliance should play its part in every business. I'm not really going to oppose that. I just wanted to say that the more I learn about how it works from the casino's perspective, I pretty much try to be objective to every party included. Thus, I'm grateful to have players like you around; discussion brings awareness at least!

I imagine it all seems pretty clear and simple; however, as far as I can say, the current technological level is not very ready for enforcing such precise blocks, despite how wonderful a solution that would be.

As for the local licenses, of course, every politician only means well; however, they very often have no idea how the market works, and by allocating all the weight on casinos, plus expecting direct profit from the licenses, the operators simply suffer losses too, which may sadly lead to little interest in getting all local licenses. This is where I see the missbalance between keeping players within good casinos and applying fair and logical regulations.

However, I still believe some sort of pre-verification would also help prevent such situations, but there is a downside too.

Well, one way or another, legal matters belongs to attorneys - point taken. 🙂

Hello Radka,

It's perfectly fine that you want to be objective!

However, Austria cannot be blamed for expecting profits from licenses, because otherwise it would certainly not have awarded a single license...

When you look at other countries, it's hard to understand, but player protection is actually very important to Austria!

I've seen a lot, and when you see that AS AN AUSTRIAN, you can/could bet up to €100,000 per round (e.g., Blackjack, Roulette) in some foreign casinos (without verification or anything like that), that's just CRAZY! If you disagree with me on this, we truly have different opinions...

Finally, a quick note on your mention of "precise locking":

It's actually very simple if casinos want to comply with the law...

Well, not much else to add, I guess. I appreciate your strictly law-oriented approach, and I perfectly understand where this comes from. 🙂

I still disagree a bit with the blocks being that easy to maintain, though. For example, although we are not a casino, it has been challenging for our developers to comply with local regulations. Just saying.

However, the concept is undeniably clear and simple to grasp. It is!