Casino Purple - general discussion

If you want to discuss anything related to Casino Purple, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Hello i 'm french , and my english is not really good so i prefer to use google traductor to explain my story with this scammers .

Hello, I want to post these thieves so that others don't get fooled too, this is the first time it's happened to me and generally I'm careful not to go anywhere, but not on this one unfortunately . So to sum up, I go to the "purple casino" site where I deposit 100 euros with an attractive 200% welcome bonus offer. Already 1st surprise, after having deposited I do not have the 200 euros in +. I said to myself that maybe I had forgotten to tick the box, but it seemed very curious to me since I was sure I had done it, in short I wanted to go ask for it in the live chat, but the 2nd surprise , they do not have any ! Very curious again, and at this moment, I feel the sleeve arrived at 1000 km. I send an email or I have no response in 2 days. I decide to play the 100 eu, I go up to 200 eu and decide to cashout. 5 days later, a brief message to tell me that it is canceled and that it is necessary to cashout 250 euros minimum lol. Ok, I play and manage to reach this amount, I cash out so 250 eu, but it's been 13 days that it's been pending, nothing happens, I've sent messages by email, no one answers such point that I wonder if this email address exists. So AVOID THIS SCAMMER SITE, unless you love giving your money to thieves. They never deserve 5.1/10 , 0/10 is the real number Peace.

Hello there,

it's sad but we also realized that this casino is not pretty good, feel free to check for yourself:

https://casino.guru/casino-purple-review

I think you should submit a complaint so we have a chance to investigate this site. Just click the link, please:

https://casino.guru/complaints/create

I hope we will be able to get in touch with the casino's staff.

Hello Radka and thank you for your message. Yes, I filed a complaint via your site, but since they do not respond to emails, there is no live chat, etc., I have little hope of seeing you again. one day my earnings . It is above all a question of principle, and of preventing other people from fattening these thieves in the future.

I understand your point, but we can still try to help.

Additionally, other players can browse your complaint in the future and can make their own decision, based on your experience. So it is still a good effort.

We shall see how it works. 👌

From my point of view purple casino is a good scam. Directly deposit on their website to carry out some tests, without bonuses or anything similar. With a bit of luck I was able to get to $450 and when it comes to withdrawing, you're always supposed to go through support to get your withdrawal approved. I have been waiting a month to withdraw the money and it is more than clear that they will not pay me. Therefore, I write this comment so that no one falls into this casino when there are thousands of better and safer casinos to play.

Hi, I have to agree, that there is probability not to be paid since this casino has very bad reputation by Casino Guru as you can see.

Unfortunately, not the best choice of casino, I'd say. But since you struggle already the month, then don't hesitate to submit a complaint here on our website.

Hi.

i recently registered to casino purple and it asked for my card details for registration which i supplied - it then took €50 out of my account £43 with no authority and will not allow me to withdraw back.

there is no live chat and i have emailed 10x with no response please may you help?

Hi!

I would ask your bank or the payment provider to clear up the situation. Have you tried that?

By the way, you should never play in such casinos. Read the review:

https://casino.guru/casino-purple-review

How does it look now? 🙁

casino purple based in curaco

can anyone tell me the email or telephone number of this company

I would like to have words

I have moved your post to this official thread of this casino, so you will have a bigger chance to get some answers.

Do you need some help, or advice regarding this casino, perhaps? It's safety index is really low, have you seen it, I wonder?🤷‍♀️

Yes this company is a rip off that needs closing down ripped me off time ago will delete your account and still have the cheek to txt you daily with stupid offers there is no way to contact them leave as many messages as you like they will never reply believe me I have been trying for over a year the have no live chat or contact details and ps when you do sign up with you will get scam calls suddenly from various fools which is to coincidental

don’t ever give them your details avoid like the plague

I have seen the very low should be very dangerous in my opinion

Well,

it's really a shame you played on such a site. Do you perhaps somehow investigate casinos before you actually make the first deposit?

I'm asking because the main and original purpose and principle behind Casino Guru is to teach players to do so.

I bet you would never play there if you saw this:

(https://casino.guru/casino-purple-review#tab=js-tab-reputation)

I agree that this site should be avoided at all costs. Thus, I'd like to thank you for leaving your user reviews available to the public. Perhaps your efforts will eventually spare someone else real trouble.

Hi all never looked into this site as I’ve never had an issue like this before with playing online.I’m going to make more waves with this company and find other means to discredit them as they do rip a lot of customers off.

hope more people complain on this thread and if anyone has more information I can use to report them let me know.

thanks sean

Hi. As I can read in your complaint, your case is really rare, as I could say, and hope our team will be able to get some proof of the casino, so the complaint can be solved. I surely wish you all the luck, and will wait for the outcome.

Hope you prove something go there please but don’t

Got a bit confused now. Did you want to reply to someone, perhaps? I'm not quite sure what would you like to say, actually.

Useless site that I a complete rip off

Just please be more specific. Does it have to do anything with your case in this complaint of yours, perhaps? I can see you didn't give a chance to our team to get it solved, as you have stopped replying.🤷‍♀️

Well as your team cannot contact casino purple same as me then I guess we are flogging a dead horse here

thanks for your time