Dominika is part of Casino Guru's casino analyst and complaint specialist team, whose invaluable contribution involves curating our extensive casino list and enhancing the database with pertinent details. During her studies in translation and interpreting, Dominika actively participated in translati...
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Dominika L.
Author
Dominika Lakotova
Casino & Affiliate Communication Specialist
Dominika is part of Casino Guru's casino analyst and complaint specialist team, whose invaluable contribution involves curating our extensive casino list and enhancing the database with pertinent details. During her studies in translation and interpreting, Dominika actively participated in translati...
Casino Purple has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Drawing on our team's research, we have worked out the casino's Safety Index. This score gives a clear picture of how safe and fair the casino is. Use the Safety Index as a guide. A higher score generally means fewer risks when you play and withdraw. Casino Purple scored a Very low Safety Index of 0.0. This puts it among the weakest casinos we have seen for fairness and safety. Our full Casino Purple review offers details that can help you decide whether this casino is right for you.
Safety Index – Casino Purple fairness and safety
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Casino Purple, we have looked closely into the Terms and Conditions of Casino Purple and reviewed them. We uncovered some rules or clauses we did not like and we consider the T&Cs to be unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Seeing as we have found some serious issues regarding the fairness of this casino's T&Cs, we encourage you to look for a different casino with fairer T&Cs, or to at least proceed with caution.
According to our approximate calculation or collected information, Casino Purple is an average-sized online casino. This casino has a very high value of denied payouts in player complaints with respect to its size. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
As far as we know, no relevant casino blacklists include Casino Purple. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
All in all, when combined with other factors that come into play in our review, Casino Purple has landed a Very low Safety Index of 0.0. We highly encourage players to avoid this casino and seek out one with a higher Safety Index.
Reviewing the T&Cs of Casino Purple
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Casino Purple to be unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Complaints from Casino Purple players
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 7 complaints about this casino in our database. Because of these complaints, we've given this casino 34,253 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Casino Purple user feedback and reviews
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
The user satisfaction feedback of Casino Purple shared by 5 users has resulted in a Mixed User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Casino Purple company data and licenses
Casino Purple is owned by MultiSoft Gaming Limited and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
Casino Purple has a gambling license issued by Curaçao Antillephone N.V. in Curaçao.
Win and withdrawal limits, payment options
Casino Purple accepts deposits via 29 payment methods. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, INSTADEBIT, Euteller, Trustly Pay, Bitcoin (BTC), AstroPay, idebit, Bank transfer, Boku, Jeton, Interac, BP Wallet, Ecobanq, Tron (TRX), Dogecoin (DOGE), Ripple (XRP), Cardano (ADA), Ethereum (ETH), Tether (USDT), Bitcoin Cash (BCH), Litecoin (LTC), Dai (DAI), USD Coin (USDC), Klarna.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. In the table below, you can see an overview of language options at Casino Purple.
Language
Website
Customer support
Live chat
English
Spanish
Portuguese
Russian
Japanese
German
Finnish
Swedish
Italian
Korean
Czech
Greek
French
Polish
Romanian
Hungarian
Norwegian
Hindi
Chinese
Turkish
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Casino Purple, account management, withdrawal process, etc. Casino Purple lacks a customer support platform. We view this as a serious issue, seeing as players are not able to get in touch with anybody from the casino. Hence, dealing with any sort of issues becomes practically impossible.
Casino games and slots available at Casino Purple
Casino Purple has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, eSports betting, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live dice games, Other live games, Live poker, Live roulette.
Games from 28 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Merkur Gaming, IGT, Pragmatic Play, Quickspin, Igrosoft, Scientific Games (SG Digital), Amatic, Wazdan, Habanero, Ainsworth Game Technology, JILI, TVBet, Kajot, YeeBet Gaming, Mancala Gaming, OneTouch, Zitro, EGT Digital, Apex Gaming, eGaming, Aristocrat, Amusnet, Ruby Play, Fire Kirin.
Casino Purple bonuses and promo codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
As of right now, our database holds 1 bonus from Casino Purple:
200% up to €2,500
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
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Company info
Owner
MultiSoft Gaming Limited
Established
2020
Estimated annual revenues
> $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casino Purple. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Medium casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Negative
Operates with a fake license
No customer support
Zombie casino: you will not be able to get in touch with anyone at this casino
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Explore the game selection available at Casino Purple. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 12
Not Available: 3
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 7
Not Available: 1
Fake Games DetectedVerified by Gamecheck
Fake Games
A selection of games from multiple game providers have been checked and Fake games have been found.
Browse all bonuses offered by Casino Purple, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Payments
Browse an overview of payment methods supported by Casino Purple, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(29)
Payment methods (29)
Transaction limits
Withdrawal limits
Not limited for EUR
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
EUR
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
20 languages
EnglishChineseFrenchGermanItalian
15 more
All languages (20)
English
Chinese
French
German
Italian
Russian
Spanish
Czech
Finnish
Greek
Hindi
Hungarian
Japanese
Korean
Norwegian
Polish
Portuguese
Romanian
Swedish
Turkish
Live chat
Live chat not available
Customer support:
Available in
8 languages
EnglishChineseFrenchGermanFinnish
3 more
All languages (8)
English
Chinese
French
German
Finnish
Norwegian
Swedish
Turkish
E-mail support rating
Bad
Based on 4 tests
Date and tester
Rating
13 Aug 2025
Attila G.
Bad
19 Nov 2024
Natalia B.
Subpar
20 Sep 2023
Kristina U.
Subpar
12 Apr 2022
Adam M.
Bad
User reviews
User reviews of Casino Purple
This is a place to share experience with Casino Purple. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Mixed
Rated by 5 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Casino Guru
We want players to understand gambling.
• 2 years ago
Deposited and played on this site after getting txt after txt from them deposited 50 euros twice won a little decided to withdraw 60 euros so not a win a loss was then hit with 250 euro minimum withdrawal no tern and conditions no live chat never answer me after 7 emails the close my account WHAT
Update 7 months on I still get txt messages and offers from them 3 times a week what a joke they will never leave you alone they will never contact you the site and operators are fraudsters
How the hell are they still in business is beyond me
One more thing i should add they blocked my account 7 months ago why am I still getting promotions from them even If I was stupid enough to take the offer I cannot I also get messages from sister sites of there’s honestly wish the owners of this site had some kind of backbone Scamming site out to steal your money please please avoid at all costs
FORGOT TO MENTION WHEN YOU DEPOSIT IT WILL BE NOT DIRECTLY TO THEM AND WILL APPEAR AS A RANDOM COMPANY TO YOUR BANK TOTAL FRAUD OPERATION WITH NO BACKBONE TO REPLY Hi dereky can I ask are you on there books there ?? Or is it that the review is fake please reply curious?? Ps Dereki are you stoned
None at all
Good selection at games shame
None would have given 0
Too many to mention
No live chat
No reply from emails
Set impossible targets
Will block you with money in your account
Scammers
Set up an account here will false details they will accept you why????
Totally not legit absolutely a scam site
Avoid at all costs had to change my phone number because of the messages I get daily from them
• 2 years ago
I have played there, and had no issue. deposited 80 GBP and won 315GBP, they made my withdrawal, after completed the full wagering requirement.
Withdrawal on time
Many games to play
Support not 24/24. so they delay to reply.
• 3 years ago
Very bad I played nearly for 500 euro after I win 700 when I submit my withdraw they ask for documents. I Submitted as they told but no response today I notice they block me and also I could not get my winning money. Casino purple is worst casino I ever play. My suggestion don’t go with them they are basted.
Very bad casino
• 4 years ago
Hello, I want to post these thieves so that others don't get fooled too, this is the first time it's happened to me and generally I'm careful not to go anywhere, but not on this one unfortunately . So to sum up, I go to the "purple casino" site where I deposit 100 euros with an attractive 200% welcome bonus offer. Already 1st surprise, after having deposited I do not have the 200 euros in +. I said to myself that maybe I had forgotten to tick the box, but it seemed very curious to me since I was sure I had done it, in short I wanted to go ask for it in the live chat, but the 2nd surprise , they do not have any ! Very curious again, and at this moment, I feel the sleeve arrived at 1000 km. I send an email or I have no response in 2 days. I decide to play the 100 eu, I go up to 200 eu and decide to cashout. 5 days later, a brief message to tell me that it is canceled and that it is necessary to cashout 250 euros minimum lol. Ok, I play and manage to reach this amount, I cash out so 250 eu, but it's been 13 days that it's been pending, nothing happens, I've sent messages by email, no one answers such point that I wonder if this email address exists. So AVOID THIS SCAMMER SITE, unless you love giving your money to thieves. Peace.
They have good providers but they never pay you
everything , they are scammers , don't play here !!
• 4 years ago
Would leave o stars if possible. Made a deposit got a bonus wagered as stated turned it into real money tried to withdraw £270 which I won fairly. The same day I made withdrawal they added £10 bonus without me accepting and are now saying before I can withdraw I now have to play that £10 which was added after and wager it 35× I have contacted them numerous times without any joy explaining this bonus was added to my account after I made the withdrawal getting no where so am now taking the matter further do not use this site unless you want to joy money down the drain absolute scam!!
No positive
OK to deposit and play but if you win you won't ever actually get the winnings beware
Discussion
Casino Purple discussion
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