Cashed Casino - general discussion (page 6)

You are welcome. It’s almost painful when such a good casino kind of fails with fast payouts. And it is really up to you if you want to get used to it or leave the site. Anyway, if this is a processing delay, I dare say the money will arrive, but it could take some time. But hey, you made a great point here, because losing trust this way actually hurts the casino reputation greatly and improving that afterwards is incredibly challenging.

As the rest waiting for withdrawal 8 business days, horrible casino.

Hi there, regarding your 8-day wait—did the casino tell you why you’re waiting? Was there something you needed to do, like verify your account or something? Were you playing with a bonus? Is this your first withdrawal from this casino?

Hello , thanks for coming back to me . Support agent just told me that there is issue with payment provider please re submit your withdrawal which I did today .

So I played in cashed casino about 1.5 year ago ,but stopped as they had same issues with withdrawal. They send me 50 euro bonus,I used it and won 750 euros ,after wagering casino rounded to 500 euros (which is fine with me as it is in their terms and conditions,max payout from bonuses 500 euro ). I asked chat agent if my account should be verified and agent told me "account verification not required at this time .

Please let me know if you require additional information

Regards

Maksims

Great, I think you've told me everything I needed to know. So if there was a technical error, we'll wait and see what happens with your next withdrawal.

I'd like to point out that we give casinos 14 days, and if you don't receive the money, we'll try to help.

Can you hold out that long? 🙂

Good morning,Happy Friday . Oh yes I can wait as long as needed ,thank you so much for your assistance. Regards Maksims

Wonderful, I will wait for your update.

Let's hope you will have positive one. 🙂

Hello,

I currently have three pending withdrawals at Cashed Casino since July 24th: two €500 withdrawals and one €300 withdrawal. Small amounts were always processed quickly before, but now I'm constantly being given the runaround with copy-pasted messages about problems with the payment provider... even though it's a bank transfer or the high volume of transactions, etc. I'm starting to think I'll never see this again. It wasn't bonus money; I deposited €1000 and won €1300 on sports betting. Has anyone else had this experience, or is the money just going to be delayed indefinitely because they're hoping for cancellations?

Regards, Marco

Hello, if you still haven’t received your money, I understand that you may be feeling nervous about the situation. If you’ve received money from them before, even if it was a smaller amount, that would reassure me a little.

If you used a bank transfer, I’d also try to stay calm and give it some time. However, I should mention that if you won the money through sports betting, unfortunately, our team won’t be able to help you directly.

If you still haven’t received your money after a reasonable amount of time, though, feel free to come back to me. I can provide you with a few links where you may be able to file a complaint specifically about sports betting.

Hello,

Thanks for the feedback. It's still not working. Support isn't responding at all anymore.

Alright, I’ll give you the links now, just in case you decide to open a complaint and pursue the matter further if the casino stops responding or you don’t get any relevant information from them.

You can find the links here:

https://www.askgamblers.com/submit-complaint

https://www.safebettingsites.com/complaints/

https://www.bookmakersreview.com/sportsbook-complaint/

https://www.bookmakers.bet/submit-a-complaint/

https://www.sportsbookreview.com/sportsbook-complaint/

Suddenly, things moved very quickly. I gave the live chat one last chance after they kept sending me copy-pasted messages asking if we could resolve it normally or through the complaint process. Less than five minutes later, the money was in my account. It's a shame that it only works with threats. I don't know what to make of this casino; it's clearly not a scam, but you're just chasing after your money.

Thanks for your help

I’m glad to hear that there has been such a significant improvement. Sometimes a casino simply needs a bit of time. It can take a few days, a week, or even two weeks, I’ve seen all kinds of situations.

It’s difficult to know whether the casino simply has a slower withdrawal process or whether withdrawals are processed in a queue and paid out in order. It’s hard to say without the casino explaining in more detail what is causing the delay.

On the other hand, I understand that if a casino had to explain every delay in detail, they might have to do so constantly, especially since some players will bombard the live chat and customer support with messages.

Still, I think it’s always best when a casino gives players at least some explanation for why a delay has occurred. That way, players can understand the situation and be more patient.

In any case, you now have some experience with this casino and its withdrawal process. Whether you decide to continue playing there or not is ultimately up to you.