7 months ago
That sounds confusing. How do you know that withdrawals never come when you didn't even manage to deposit there?
1
That sounds confusing. How do you know that withdrawals never come when you didn't even manage to deposit there?
Hi, I'm so glad you had a good experience at this casino. What method did you use to withdraw when you had money within two days ?
Of course, if you are interested, you can also write your experience here in user reviews, maybe it will help other players in the future in deciding whether it is worth depositing here. 😊
nothing good there they asking me to do kyc when with driving license but at that time my driving license were pending so i tell them i don't have so they ask me to upload any other government id then i start upload different govt id like pan card(tax id) and adhaar car(govt id ) and bank statement for payment verification but they rejected my id card approved only address proof which is statement and ask me to upload again and again i upload id at last they blame me that we have risk at your account for not doing kyc and banned my account now when i have my driving license they still didn't unbanned my account
Thank you for your reply, so that means you already have your licence and you can't use it for verification because your account is banned, right ? How long has this whole process been going on ? Did the casino block your account because you couldn't provide a valid ID ? Did you tell them you'll have your driving license in a while and then you'll upload it ?
Yes, that's what I was thinking too. You couldn't verify because you didn't have a license, but now you do, but your account is blocked. Have you tried to contact the casino to tell them that you already have the document they need from you and if it will be possible to verify for you ? How long does the verification process take ? I ask because we give casinos 14 days and if you are not able to verify and the casino still has a problem, you can contact us and we will try to help you.
I noticed you have a similar situation with verification in another casino, so you already know how it works here.
BlueChip casino didn't block your account ? I feel like your last post contradicts itself. So you have a blocked account or not ?
I suggest you email the casino that you already have what you need for verification and ask if it is possible to fully verify.
Will you try it ?
I'd say you should try to explain the situation more clearly. Another complaint won't help us better understand you, I bet.
So, what is this supposed to mean, please?
"they didn't block me yet help me in unblocking my account!" 🤷♀️
Are you actually talking from your own experience here, could you be more specific, please? Maybe we could help somehow.
How long did it take that they didn't want to pay you the money ? If that's the case, you can try filing a complaint if the casino is taking too long. We give them 14 days. Did the casino have any reason to tell you why it took them so long ?
I will wait for your answer.
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