Bingo Bonga Casino - general discussion

If you want to discuss anything related to Bingo Bonga Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

I've been playing online casino for years always bullshit with verification or payouts and a friend told me about bingobango so thought I'd try it and yes I really won a large amount and I thought okay again bullshit with everything but no verification within a day and payouts like in the policy has been described. And the customer service you are helped really quickly, I really give this casino a big 10.

Hello Hamza19, congratulations 🎉 and I am happy you had fun in this casino. Can you share some nice winnings with us?🙂 Even though you described it nicely here, it will be more effective to create the user review here where it belongs. Could you do that please? It will be much more beneficial for other players. Thank you

BingoBonga Casino please do not play there. As long as you're losing, everything's ok, but beware of winning and requesting a payout. I submitted all the documents and it then failed with a selfie, sometimes the hand couldn't be seen, then the ID couldn't be read, etc., all bullshit, just to avoid having to pay out. I have experienced many casinos over the years, but this is the worst of all in terms of payouts...

Hello huebbie69, yes, verification of your account can sometimes take a long time, but we recommend that you cooperate with casino as much as possible. Sending documents according to the casino's requirements is really necessary and there is no reason to immediately think that the casino doesn't want to pay out your winnings, although it may seem opposite from the beginning.

How many days has it take since you started with the verification process, please? Do you have any specific problem with providing your documentation or a photo? For your information, we allow casinos 14 full days to complete the verification and for the withdrawal in general. Unfortunately, not all verifications are smooth as we wish to be, but I hope you will succeed in the end. Please keep us informed. Thank you

Hello, everyone,

I doubt I will receive my money.

Deposit went smoothly, payouts are simply canceled.

I'm sitting in front of the same problem as huebbi69.

Since 11/24/22 I can't get any further.

It first runs through a good function from hooqu, where all relevant data is checked (video recognition, ID card and confirmation of the address).

then we continue with the editions of

Bingo Bonga

-Picture with ID card and a label "Hello Bingo Bonga Casino with date".

-ID

- Address proof

-Account statement with the exact time and name must be on the receipt.

For me it's all harassment, but since I won €2000 and not €200 I can't just let it go.

I play a lot and I like to play, if the payment transactions just take place, I would play with them again.

regards

@Magda: It was pure harassment. In the verification, you will be asked to submit your data via the Hooyu service. I did that and got confirmation of my authenticity from there. But that wasn't enough for the casino (why use Hooyu at all???). I uploaded more than 10 selfies with ID and the note and NONE met the casino's requirements. I took a picture 20cm away from the cam, no, it was too blurry!!!!. These are mafia structures with the sole aim of not paying out the profit. Also contacted the manager with no response!!! For me it was 400 euros. I then gambled away the money and had my account closed today. I've never experienced it like this, it's the worst.

@Brown: I feel for you and know what you're going through. With 2K, however, it is also worth taking legal action against this casino. Take screenshots of everything!!!! I wish you more success than I had...

It's interesting what you both described here. I see very negative comments mostly from German players in our user reviews section. The casino even reacted to the oldest one, but then it seems they gave up.

I hope you'll get your winnings, I just have a feeling that it may take a longer time than usual.

Hello Brown,

may I know what document you found the hardest to provide? I also noticed that German players are in general much more upset by the KYC even in other casinos. As far as I can tell the biggest problem seems to be the proof of deposit/transaction. Some players have to go to the bank personally to get it.

So now I'm wondering what seems to be the worst for you. 

Only had problems for the last two days because of the payout, which was canceled every time, even though everything was verified. This casino is only out for your money!!

Hello,

I'd say that it is important to mention why your withdrawals keep rejecting. Do you know the reason, please? Did you ask the casino what's wrong?

Can you opt for a different payment option? It may solve the issue. 🤔

Kindly share any reply you got.

Was asked every time to prove the deposit (document), with date time from which bank and so on. Had sent them screenshots of the deposit and they were not happy with anything!

It's a fact, I won't play there anymore. I gambled away the winnings out of sheer rage. They should book the payouts just as quickly as they collect the deposits!!

Sorry to hear that. 🙁

It's just that deposits are not checked by the casino, the player simply willingly deposits the money. The withdrawal, however, is a completely different story, the casino must be 100% sure that the winning will go to the proper person.

Hello, everyone,

I've been playing on bingobonga.com since November 2022

Had trouble with verification at first too.

But with the help of the VIP manager it worked out.

And I was able to pay out 12x successfully.

Then I made a mistake and deleted the uploaded documents in my profile.

Now it's time to re-verify. 🫣

Let's see how it works.

I'll give you feedback then.

Once you've gone through the verification, the payouts work incredibly well.

I was usually paid out within a day via Skrill.

Hello,

Thank you for this feedback, it is always nice to see that players feel happy. 🙂 Let's hope the re-verification will be smooth and quick! 🤞

Give as howl when you're done 🙂.

I'm supposed to submit proof of payment, then it should work again. 😎

I'll give feedback on how it works.

Sounds quite reasonable to me 😉. I'll wait for another news!

It worked 😃

My verification was accepted and I was able to look forward to a decent payout again today.

I have to say, I've been playing online casinos for 20 years.

But it's rare to find a casino with the quality of service that Bingobonga offers.

I can't understand the negative reviews.

Guys, just be patient and communicate your concerns and everything will be fine. ⭐️⭐️⭐️⭐️⭐️

Great!

So, how long did it take in total? 🙂

I agree that being patient is the best approach cooperation surely saves time too. If only it wasn't so rarely seen. 😀