Hello, by chance someone has another contact for Jozef, since I need to communicate with him and since last week he has not responded to my emails, I write to this email: jozef@casino.guru Is it still active? Your help would be very helpful, thank you very much and sorry for the inconvenience ๐
Hi, of course his email is still active. I have written to him and hopefully he will get back to you with what you are resolving.
Have a nice day. ๐
I have already filed a complaint, the casino has not responded to it in any way. The complaint remained unresolved.
Oh my mistake I just noticed it now. I'm sorry when the casino doesn't respond and absolutely doesn't try to resolve any situations. The only thing to take from a situation like this is to learn from it and not go back there. But I probably don't need to tell you that. ๐ฅ
Good morning! The BetUs website is horrible and dishonest. They stole 231.10 USD that I had in my honestly earned account. I write here to warn current and possible future customers who are thinking about creating an account there or depositing money, to be careful and think a thousand times before doing this, there are other really honest sites. BetUs is a scam
I registered my account there without knowing they were blacklisted by AskGamblers. Anyone who is a customer there, be careful, they could also steal from you if you make any gains. If you are not a customer, never create an account there, look for another option, read reviews here and on other review sites and player experiences
A site with non-existent and ineffective support, useless chat, bad odds, low limits and which, if the user makes a profit, blocks their account for no reason and keeps their balance for themselves. A scam practice: they only like customers who cannot make money
I won by playing honestly. I sent my documents, selfie photos holding my documents next to my face, everything else they requested
They allow people to play. If the person loses, nothing happens to the account. If the person makes any gains, they block the account. Absurd! This was my experience on this horrible site
(Note: My English is bad because I use a translation program to read and write in this language. I don't know how to speak/listen in English)
Please feel free to write here in your language if there is something you are unsure of. We use an auto-translator on our website, so everyone will be able to understand your post.๐
And now to the issue at this casino. Could you please be more specific in what you are pointing out as that they stole your money?
What happened there, and could we be helpful somehow, perhaps?
I can see that there has been some issue with the verification. Right?
We'll wait for your reply, ready to help you out if needed.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
