BetUS Casino Review

Name: BetUS Casino Review
Item: BetUS Casino
Rating: 8.7
Author: Katarina Duboak

8.7/10Safety Index High by Casino Guru

BetUS Casino Review

Accepts players from Ohio

No Deposit Bonus:

Not available

Deposit Bonus:

150% up to $3,000Bonus T&C

Find on Google Browse recommended casinos

Show company details

Payment methods

Show all (10)

Withdrawal limits

per month

$30,000

Owner Milvus Ltd

Established 1994

Estimated annual revenues

> $5,000,000

Licensing Authorities

Comoros

OverviewBonuses3User reviews25Safety Index explainedDiscussion16Payment methods10

BetUS Casino Review

We've thoroughly reviewed BetUS Casino and gave it a High Safety Index, which means it's a great casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, BetUS Casino is a big online casino with a large revenue and number of players. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 551 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

BetUS Casino appears on 3 blacklists, but they haven't influenced our rating of this casino. We've chosen to ignore them either because they're related to the casino's previous owner, or because some other applicable reasons.

Based on all of the information mentioned in this review, we can conclusively say that BetUS Casino is a very good online casino. You can expect to be treated well and have an enjoyable experience if you choose to play at it.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

150% up to $3,000Bonus T&C

Payment methods

Show all (10)

Withdrawal limits

per month

$30,000

Games
Show all

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

No scratch cards

eSports betting

Crash games

Language options

English website

English customer support

All languages (2)

English live chat

All languages (2)

Game providers

CASINO SCREENSHOTS

Positives

Players can deposit in crypto but play in FIAT
The casino is Bitcoin-friendly
Phone customer support available
Higher withdrawal limits for cryptocurrencies
Weekly tournaments available

Negatives

No responsible gambling tools
Fees for some deposit and withdrawal methods
For many countries only deposits via cryptocurrencies are available
Only one withdrawal request per 72 hours for fiat currencies

Interesting facts

Big casino popular in the USA

Author & Guarantor: Katarina Duboak Last updated: 22 Dec 2023 Anything incorrect or missing? Let me know

BetUS Casino bonuses

Browse all bonuses offered by BetUS Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of BetUS Casino

This is a place to share experience with BetUS Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Great

Rated by 25 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

CarlosFer2303

Novice

• 3 weeks ago

Good site, easy to use. Found it a bit difficult to get some help, but once I got it they were pretty friendly.

Uffy30

Novice

• 11 months ago

This casino has never let me down. Iv been playing with them for a few years.They have paid me my winning every single time. Honestly. Try them out.

Fast Withdrawls

zena5755

Expert

• 1 year ago

Joined awhile back and closed my account due to loss. I do not leave accounts open if I decide not to play there anymore. I did decide to come back and give it another try. A month ago I deposited no bonus and happen to hit a small win of $1300. They paid relatively fast within a few days. From that day on the slots had no return to player. Almost like there was a block on my account. Deposit and in minutes you lose betting low bets of 50 cents to 1 dollar. 1 week ago I decided to use a bonus, maybe i would get luck? lol. I took a 100% reload bonus and deposited. After my funds were approved the bonus did not attach. Here is where it gets interesting. I contacted chat support and gave him my account number and pin#. That was all anyone ever needed to speak to a customer representative. The rep asked for my account password. I responded and said I do not give my password to anyone. Where is the security of my account? He said we already know your password we are just checking if you know the correct password. I ended the chat with him, played my deposit no bonus and lost again. So Betus made lots of my deposits before my little 1300 win and got their 1300 back plus a lot more. I then wrote an email to customer service and asked the same questions about the reps asking for our account passwords. I cannot believe I received the same response as the chat rep. They will ask you for your account number and password if you need any help with anything,.. That to me is ridiculous. Where is the security on your account. What happens if you had a large balance in your account and the next day you have a zero balance. Who is to blame and what proof would you have if numerous reps new your password.
Time to leave....This is my first experience with passwords on casino accounts..

Lots of games to choose from

Not much security on accounts
Low to no return to player
tight slots

Britt8ny

Advanced Novice

• 1 year ago

This site’s casino is average for a sport betting site. They offer the same games that most sports betting site’s offer.

What sets this casino apart from others is that their game spins are cheaper per spin compared to other sites that offer the same games such as betonline and bookmaker. This allows for more play time and an better opportunity to win.

Use crypto for deposits and withdrawals and verify your account upon sign up. Payouts take about 4 hours to receive which is average for a sports betting site.

THE BEST PART:
If you take a bonus, your bonus is played separately from your actual money. You will have a small selection of great games to play in the bonus casino. You can play and lose your bonus without it effecting your actual deposit of real money. OR…You can play and win ALL your earnings at the exact moment you meet the play through requirements. What you have at the time you meet your play through requirements will immediately be rolled over into your active real money account to withdraw. It’s worth making a big deposit!

Separate bonus casino
Quick crypto payouts

cobra562

Adept

• 1 year ago

I had 2,800.00 I got to on a 25.00 chip.I asked what I can withdraw and was told 150.00 .So I dep 50.00 as they said I needed to before I can cash out.I sent in my info and email said it just takes a few hours to approve of them.Its been 2 days now and no email and I'm down to 500.00 now as the bonus rounds don't show much after your up thier.700.00 I went through and not 1 bonus game.Casino said my cc can't be used becouse it's a business account. And they need permission from the owner. I'm the business owner. And I didn't know selling on eBay is considered a business. Anyhow they don't pay and they lie. All I got was jerked around. So last night I just played it all and lost it.. since they won't give it to me I just give it back.I most likely won't dep here again.how is this site rated very good? I beg to differ

Good bonus,but can't cash out

They say just check email in a few hours.well it's been days now.So I don't think I will get a penny. I think they stall so u go bust and u don't get a dime.dont feel like playing here anymore.Dont think they like USA players.

ssstefnirrr

Advanced Novice

• 1 year ago

I think that this platform is one of the most promising in online casinos. They have a good range of games that you can play. I do hope that more people will favour the casino too not just sports bettors and I hope more payment options are inbound.

Ktina5256

Junior Apprentice

• 1 year ago

I absolutely love this place I don't do sports betting but they are so organized it is crazy I love the little books and pamphlets I get it shows every game coming up and I don't know if they are on their stuff for real I would definitely recommend this place I went off a free bed with no deposit transferred it over to my casino and cashed out it was pretty cool but I'll tell you what they are so organized

Hardrock74

Senior Adept

• 2 years ago

If you want it all in one place here it is!! Sports book casino racing live dealer started out on right foot made some hits they have traditional games and mobile games I know agent Joey banks( great guy) then I got Andy Watts started out good u know I'm your guy I'll take care of you routine!! Well I had some bonuses here that were over 90k and 100k really high playthrough but what did me in was one day me my dad 2 separate accounts same game kept kicking us out so on really annoying 😠😠😠 so we each contacted support our account managers my dad's gave him 150.00 Freeplay gave me $10 bucs with a 60x rollover after that I asked for management got Fransisco with casino management said different account different blah blah so I asked them to close my account

Live account manager live 24/7 support

Very high playthrough debit card wait 72 hours to start withdraw
Btc nBtc o wait

dsawyer383

Visitor

• 2 years ago

I spoke with BetUs. We have sorted everything out to my satisfaction.

Safety Index of BetUS Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BetUS Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.7/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be fair

Not found on any relevant casino blacklist

Low value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Complaints about BetUS Casino and related casinos (7)

7All0Opened1Not solved2Solved4Rejected

Complaints directly about BetUS Casino

Resolved Our verdict

Case closed

Disputed amount: $800

Player faces issues while completing wagering requirements.

The player from North Carolina had played through the required 30x playthrough of BETUS Casino, but had encountered a problem when she tried to withdraw her winnings. The system had incorrectly displayed that an additional $5781 was still needed for playthrough. Despite her attempts to resolve the issue with the casino's customer service, no resolution was found. However, after she had submitted her complaint to us, the issue had been successfully resolved.

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Submitted: 04 Mar 2024

Case closed Our verdict

Other

Disputed amount: $54

Player’s winnings haven’t been received yet.

The player from Texas had been waiting for a withdrawal for less than two weeks. Unfortunately, her payout hadn't been received yet. After communicating with the Complaints Team, she decided to stop pursuing the complaint due to dissatisfaction with the online casino. The Complaints Team respected her decision and closed the complaint as per her request.

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Submitted: 07 Dec 2023

Case closed Our verdict

Other

Disputed amount: 25,000 USDC

Player’s account unexpectedly closed by Betus casino.

The player from British Columbia had his account at Betus Casino closed due to accusations of sharing information with another player, which he disputed. Despite his willingness to provide additional verification, the casino had refused to reopen his account or offer any concrete evidence to support their claims. The player, who mainly engaged in sports betting, had been left in limbo for several months. Although we attempted to assist, our scope is limited to online casino complaints. We recommended other websites to the player that might be able to help and closed the complaint.

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Submitted: 29 Nov 2023

Case closed Our verdict

Player stopped responding

Disputed amount: $7,242

Player's withdrawal is blocked after receiving a bonus.

The player from the United States received a casino bonus and upon winning, they were sent an immediate freechip which has seemingly restricted them from withdrawing their winnings. We rejected the complaint because the player didn't respond to our messages and questions.

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Submitted: 30 Sep 2023

Unresolved Our verdict

No reaction, passive regulator

Black points: 551

Disputed amount: $1,150

Player's self-exclusion request has been ignored by casino.

The player from the United States requested a permanent self-exclusion via email after losing an initial deposit yet BetUS failed to activate the self-exclusion and proceeded to accept four additional deposits. The player has not received any follow-up communication regarding this issue. Since we did not receive a response from the casino team, the case was closed as 'unresolved'.

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Submitted: 19 Jul 2023

Resolved Our verdict

Case closed

Disputed amount: $5,000

Failed self-exclusion.

The player's account was reopened multiple times by the casino even though the player had previously stated she had been struggling with gambling addiction. The dispute was later later discussed between the player and the casino and settled to the player's satisfaction. The complaint was closed as 'Resolved'.

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Submitted: 22 Sep 2021

Case closed Our verdict

Other

Disputed amount: $1,689.11

Player complains about unauthorized deposits and identity theft.

The player from the US is complaining about an unauthorized transaction made by someone who stole the player's identity. We rejected the complaint because this is the case for the police investigation and not for Casino.guru.

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Submitted: 29 Aug 2021