Bettilt Casino - general discussion

If you want to discuss anything related to Bettilt Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

And the worst CASINO I've ever seen.

honestly very bad

same ! Only and good until you win!

when you win better close the account,

before they do it for you! 😅

Hello, so your account has been closed am I correct? Are you sure there was no other reason than your winnings being the closure? Can you share more details, please?

I guess you already know that you can submit a complaint in case you feel like you need some help.

The worst casino I have ever visited and played , the didn't pay a single rupee out of 450000 inr , and they just sent me an email that I had played foul when I was just placing bets and I won

Could you share the explanation given in the email, please? 🤔

My account was not closed but my winnings were just cancelled only because I had won large with small deposit this time

May I repeat my request? I still see that as a crucial part.

I had deposited only 4000inr and I managed to win about 500000 in about 3hours and they sent me an email that I had placed bets against the rules which was not specified, and even if that was the case I had been playing since day 1 like that only way ,, in that case all my loses also need to be paid back to me

So technically, you violated the max bet rule, right? How many times did you do that, please? Can you tell?

Allow me to remind you that by registering the account, you also confirm you read and get in touch with all rules. So, if this limit is stated in the rules, you were informed.

Only a few casinos actually enforce this rule on the technical level - meaning the game won't allow you to pace higher than the allowed bet. In most cases, you must pay attention to the amount bet.

Does it sound reasonable?

Why would your losses must be returned, I wonder?

I have been on other casinos the same way and I never found this type of arbitrary rule . Let's presume that I was placing bets against the terms and conditions, in that case of winning is cancelled, losses should also be cancelled for level playing field . Why should only winning be cancelled, And if a casino is allowing a certain pattern of betting, it automatically means that it is allowed,, And the casino does not give lightening on every number or in every spin , it places the player in a situation where he is most likely to lose ,, Why are u defending the cheating practised by bettilt casino over my winnings

I think you mistaken my educational explanation with a defending state. I'm not defending the casino, I explained the most common situation to give you a chance to avoid the same mistake in the future.

You should consider this a lesson, I'd say.

Anyway, did you play with a bonus, please? Or the issue lies in the batting patterns. That's a huge difference:

By placing a higher bet than allowed by the rules, you may or may not gain an unfair advantage over the casino, which pushes me back to the questions you failed to answer:

How many times did you do that, please? Can you tell?

Did you win or lose while overbetting the rules, please?

Kindly mind I only aim to help you increase your awareness of the standards applied in the casinos. You deliberately chose a bad casino to play in and also, violated the rules - Good luck with the complaint.

This casino doesn't pay high winnings! fair grade "3" indeed. friend of mine just got scammed because he won 3000 euros!

Hi, do you also have problems in the casino or is it just your friend ? What exactly happened and why was he scammed ? Can you tell us more and we'll see if we can help ? 

Regarding the casino itself, it's not the best choice as it has a low safety index as you pointed out. So I would definitely be careful before depositing here. 

I will wait for the answer.

This casino and other Abudantia BV casinos seem to be protected by everyone, or else CasinoGuru is afraid of them! I don't understand why your agent "Nick" closed my complaint claiming that the casino doesn't share a self-exclusion system shared by both of the company's casinos! Something that is completely false and has even been disproved by your colleague "Petronela" who discovered on the BetTilt and Roku website, part of the self-exclusion, that a player when excluded from BetTilt, is automatically excluded from all Abudantia BV Casinos! I have a dispute of 4500€ against this casino... nick closed the complaint and now nobody answers me. How is that? Are we going to be professional or not? Sometimes it seems that the Abudantia group and Antillephone pay well for everyone's silence! I'd like to see my situation resolved! For the sake of all the players! Abudantia BV is always scamming people and claiming things that simply aren't true!

I am sorry about the whole situation, and please feel free to reopen the complaint with our team if you wish so. Try to explain the situation well when reopening it, so our team is able to determine the issue, and we will do our best to get it solved.

Please let us know how it all goes; we'll wait for updates from you.

I've already tried to reopen the complaint, but I haven't even had an answer yet... I don't think anyone wants to help me with this case 😔 I'm starting to lose hope

More likely, the team member is occupied with other cases. Even the complaint reopening sometimes takes a bit longer. Since when have you been waiting? Perhaps I can give it a closer look.

this casino is no good. you need to study the good casinos and check their traffic. casinos with less than 2 million hits per month are generally no good.

Your colleague Nick rejected the reopening of the complaint! Even with all the evidence... even though it is written in the terms and conditions of the site, it is in the self-exclusion rules of the BETTILT site that by requesting exclusion the player acknowledges that he is automatically excluded from all Casinos of Abudantia B.V. I am very sad because I thought casinoguru was a different and impartial site. After all, it seems to me that they are also in league with Casino and Antillephone. If they really wanted to help, they wouldn't do these things! Your colleague who closed the BetTilt complaint was unprofessional throughout the complaint process, rude, unhelpful and only made me despair more! If the intention is to help, he did anything but that! On the other hand, Petronela, with the same complaint, is being extremely professional... analyzing the case thoroughly. And in fact she's discovered that I'm right and Casino has been lying all along! I think you should investigate your colleague Nick, he seems to me to be trying to benefit the Abudantia B.V. group, eMoore N.V. and Antillephone.

Disgraceful behavior... let me make it clear for everyone to read, that Nick from CasinoGuru, did not give any importance to my case, did not want to help me and closed the complaint twice by force. I will write a complaint about what happened here on Trustpilot. Shame on all addicted gamblers, they're supposed to be trying to help us... I think Petronela needs to teach Nick better!

Your colleague Nick rejected the reopening of the complaint! Even with all the evidence... even though it is written in the terms and conditions of the site, it is in the self-exclusion rules of the BETTILT site that by requesting exclusion the player acknowledges that he is automatically excluded from all Casinos of Abudantia B.V. I am very sad because I thought casinoguru was a different and impartial site. After all, it seems to me that they are also in league with Casino and Antillephone. If they really wanted to help, they wouldn't do these things! Your colleague who closed the BetTilt complaint was unprofessional throughout the complaint process, rude, unhelpful and only made me despair more! If the intention is to help, he did anything but that! On the other hand, Petronela, with the same complaint, is being extremely professional... analyzing the case thoroughly. And in fact she's discovered that I'm right and Casino has been lying all along! I think you should investigate your colleague Nick, he seems to me to be trying to benefit the Abudantia B.V. group, eMoore N.V. and Antillephone.

Disgraceful behavior... let me make it clear for everyone to read, that Nick from CasinoGuru, did not give any importance to my case, did not want to help me and closed the complaint twice by force. I will write a complaint about what happened here on Trustpilot. Shame on all addicted gamblers, they're supposed to be trying to help us... I think Petronela needs to teach Nick better!