BetSofa Casino - general discussion

If you want to discuss anything related to BetSofa Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

who decides this opinion very good reputation.. this is a joke this casino. They do not want to pay money for minifity because they supposedly have problems. but there is no other option available for me. to the IBAN account no. skrill no, ecopay no.

I have two payments for minifits, because you can pay as many times as you want. and after waiting 2 days for verification and payment, they inform you that I cannot pay for minifity, I have to cancel my payments and choose another option.

And what now ??

If you wonder why the casino earned a very good reputation, the details can be found here. Regarding the issue with Mifinity: Casinos should always transfer withdrawals using the same method as the player used for the deposit whenever it's possible. If it's not possible due to objective reasons, they need to offer you another method that you can use. Of course, it would be the best if they came up with a method that you're comfortable with, but if this isn't the case, you can consider submitting a complaint.

I'm checking the complaints that were submitted through our website against the casino and I can see the casino reacted to complaints when we asked them for it so there's a chance we might be able to help you with the withdrawal as well.

the problem is that the casino sees no problem with me being unable to cash out. no commitment. and that is the fault of the casino is the problem.

written:

please cancel your payouts and use another available method.

I only have mifinity and crypto available.

And what next??

because they don't offer anything.

then the information that maybe one of the payments in minifits will be successful, but if I canceled, I will go back to the queue again. probably for 2 days again.

casino made a cashout one of two transaction.

waiting for next cashout

okey today cashout complete.

✓✓

Hello, thank you very much for letting us know 🙂!

So was the transfer via mifinity successful or did you choose the crypto payment?

mifinity.

although I think it was possible thanks to the post on your forum

Now I'm positively surprised.

Anyway, what makes you feel that posting helped you out? Has the casino mentioned something like this? 😀

I just want to ask you - do people in Poland like to use Mifinity or is it rather something you like to use, but it's not that popular in Poland?

I prefer wallets with ATM cards, but most casinos deposit neteller, skrill, exopayz deposits without bonus.

The ATM card is a plastic type with a magnetic strip only meant for accessing your funds - nothing more, right?

Yeah, I registered that some deposit bonuses are excluded based on which payment option the player chose, most often the Netteller and Skrill transactions are excluded. 🤔 Not the Betsofa Casino case, I have to add.

Yes, it's because those payment methods are often used by bonus abusers (as casinos call them), so many casinos prefer to avoid giving bonuses when you used those methods for deposits. You need to use a payment method registered to your name in a casino. It's much easier to for a bonus abuser to create multiple Skrill accounts using their friends names (especially when the friends agree with it) than creating special bank accounts.

Unfortunately, the casino isn't as good as it used to be. I enjoyed playing there, but currently withdrawals are delayed by weeks. Now, months later, gains from the provider must always be checked.

I had given it a very good rating at the beginning, but unfortunately not at the moment.

Has the casino provided you with any reason for the delayed withdrawals? We've just discussed it today on a meeting that casinos sometimes have issues with game providers and banks. They get blocked and then need to start explaining sources for those funds etc. Eventually, they get unblocked, but it takes a lot of time.

all bonuses in this casino are limited to . maximum amount of 100e which makes taking any deposit bonuses unprofitable.Because when you deposit min 20euro with a 100% bonus you need to wager 40*40=. 1600 euros.And to spin 1600 e you need a lot of six. and despite your luck you can only withdraw 100e

Hello ksyzsio,

I found this bonus with an unlimited cashout limit:

Do you think that these changes are applied to it as well? 🤔

all special promotions. without welcome bonus

I see - will let my colleague check it out with the casino to ensure that the bonus listed on our site is correctly described.

Thank you for keeping an eye on that! 🙏

Today it came for the first time to dubiousness in relation to the BetSofa casino.

2 withdrawals were requested yesterday. There can be no question of a quick payout.

Therefore I ask Casino Guru to change the rating! It is explicitly stated that payments are made within 24 hours!

But don't do it! At least not in my case! I cashed out yesterday at 1400 and it's still not there!

Nobody has to tell me that it depends on the bank. My bank has never had any trouble. You apply for 24 hours, so it must also be transferred in time.

Also the claims that it can take up to 14 days are bullshit! Then don't advertise with it!

Several players have already complained about BetSofa!

After all, the casinos get my money immediately!

next problem! I won a larger amount today and of course I want to cash out! The daily limit of 1000 is the ultimate joke and also dubious!

Then the casinos should slowly get legal limits!

My next problem: Today's 1000 euro withdrawal was apparently canceled due to a technical problem.

But I get an email saying that my limit would have been exceeded today because my payout from yesterday was only processed today!

What can the player do if the support is too slow? I ended up requesting a withdrawal yesterday and again today!

I stick to the terms and conditions, the casino doesn't!

So it is a dubious casino and it doesn't deserve to be rated that well!