This is my last discussion with an agent and i went frankly ..
-just to remind you that you stole my money and i will not forget that
you also blocked my account for no reason
You have reached Betplays Customer Support. My name is Kristiyan.
K
Could you provide us with your email?
-you have to resolve the issue honestly , i still request my money because i belleive i did not do something wrong
K
Please note that the decision was taken by the relevant department in accordance with our Terms and Conditions and is irreversible.
-do you have the proof that i violated your terms please, just show me
K
You can check Terms 9, 16 and 17 on our Terms and Conditions page -> https://betplays.com/rules/en/17252/general-terms-and-conditions
-yes general terms that do not concern my case as i told you many times
i bet normally in famous matches
K
As I can see, you have violated our General Terms and Conditions and for that reason your account was blocked. The rules you have violated are mentioned above.
-i'm sorry you just don't want to pay clearly
i continue to complaint everywhere
K
I am sorry that you feel this way. However, by violating our platform's terms and conditions, we reserve the right to forfeit all funds available in the account.
-yes but only winners who violated terms!! ..can you give me back my money that i lost before , or i just violated terms only when i win!
K
Violating our General Terms and Conditions can lead to forfeiting funds and even blocking accounts.
-in other words if you lose it's good if you win in any case we will not pay you
say it directly, because your answer is not precise
your terms are not fair anyway and not clear
K
Please note that adhering to our General Terms and Conditions is crucial. Violations can indeed result in the forfeiture of funds and potential account blocking.
-and which term did i violate ?? you can't answer as usual
and that's not fair
i can answer clearly you stole my money
and everyone should know this
today tomorrow next months and next year
untill you admit that you don't do your job well
2m ago. Seen
Edited by author 8 months ago
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