Betlabel Casino - general discussion

If you want to discuss anything related to Betlabel Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Does this casino have a license?

When you click on the name of the casino, it will redirect you to its review, where you can read all the relevant information, including the one about its licenses.

Have you played at this casino already?

Are you sure if their licence are valid because i do not see anything to their site

Our data team prepares all the reviews using all the information collected, always.

If you feel that something is missing or even wrong, feel free to use this feature at the bottom of every review, though:

I think you should double chech it. There is no logo of the licence authority.

Our data team will surely check it after you inform them about it.

Thank you for your cooperation; we appreciate it.

This casino is a scam. I've been trying to close my account for quite some time due to a gambling addiction that's going to cost me suicide, and they don't listen.

Besides, you can't talk to anyone, they don't answer anything if you have a problem, what do you do?

I am really sorry for this situation you found yourself in, and hopefully our complaint team will be able to help you out.

Please reach for some help if you need it and stay well.

Fraud stay away from this site .They accept deposit in minute but don't pay winings.

I ask them to verify my acount they sey no need (this is a red flag) .Chat make fun off you .If you want to lose your money play here is not stay away

Hello,

I understand you’re upset, and rightfully so if you believe something went wrong. Still, to take any real steps, we’d need to understand what actually happened.

You mentioned they accepted your deposit fast but didn’t pay out your winnings. Could you clarify:

• Did you request a withdrawal and it was rejected or ignored?

• Were you informed about any reason why it wasn’t processed?

• Did the chat say anything specific when you asked for help?

Also, if you were told no verification is needed, but later faced issues, that could be important. We’re not here to defend casinos, but the more detail you give, the better we can look into it or at least flag it for others in a more useful way.

This is by far the biggest rip-off shop there is!

If your money and pride are still worth something to you, then keep your hands off!!!

Here, as usual, you get a 100 percent deposit bonus. So, I deposited 20 euros and was supposed to wager the bonus up to 730 euros, which, strangely enough, I managed to do.

Naturally, I assumed I'd get the €730 in my account?! But no! You only get the deposit back! Huh? In my case, €20 🤬 unbelievable but true! I then continued playing with that money and another €90 that I deposited later, because strangely enough, I wasn't getting such high winnings anymore. And in the end, I lost everything!

The consequence is that I will close my account there! This is a criminal activity! So stay away!

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Hello Sunny74,

if the bonus is really set as you described, and I'm not saying it is not, I bet the casino didn't really think that through very much. 😀

Did you perhaps ask the support whether the bonus works well on their end? I would love to see some concrete explanation, to be honest. Who would waste time with such a bonus?

Do not play at this casino, they won't pay out, It's been more than 2 days. No response from them. They all are scammers. Don't play at this casino

Are you waiting for your money too? In my opinion, waiting two days isn't that long, and it was the weekend when casinos often don't pay out winnings.

What exactly did you ask them if they didn't answer you? 

wait for some time. If you don't get your money even after 30 minutes. You must contact the customer service. Right now you should contact customer service and share your payment proof

Hey 👋Did you get the email that the payment failed from your bank or the casino? If it came from the bank, your money should still be in your bank account.

It's best to take a screenshot of the debit and send it to support so you have a chance of getting your money back.

And threaten them with a lawyer if your money is not in your account by Monday at 12 noon

Good luck!