Betfoxx withdrawal and support fraud (page 25)

Doesn’t seem to load for me in UK

Hi, so if it says pending and now you have it as confirmed, obviously there is money on the way. It was a weekend so that may be why you didn't get the money so I would expect it now in the near future. So can you let me know if you got it or not? 🙂

Yea all paid up not going on the site anymore

I’ve got 1500 pending again 🤦🏻‍♂️. But to be fair I’ve had every withdrawal so far

I did mate. Only took 6 working days this time. Been on again and got another £500 pending.

I have 1500 pending 😂

🤣 nice one. I’m only doing it in £500’s

Seemed to work well last time.

Hi all, I have been following some of your posts, as like many of you I have had issues with withdrawal from betfoxx. However mine is a little different . My money was supposedly processed very quickly and I got an email a few days after my 2 x500 withdrawals (4th and 7th nov) to say the money was on its way. But now they are saying the money has left their account but its not shown up in mine, they have given me some transaction numbers to use to chase with my bank, but my Barclays have no idea what any of this info is and have told me there is no way to follow/track payments that have been made onto a debit card ? has anyone experience anything like this. glad to hear some of you got your money ...loosing hope tbh

Have you had a withdraw previously ? Did you withdraw same method as your depsoit ? And are all details correct ?

Hi thanks for the reply, never withdrawn from them before - same method as deposit and the details are correct as far as i am aware, they had all my detail and passed security checks

Received today

Hello Jaro,

They send this email today but again i don't see any proofs about the terms and conditions they mentioned. I mean you cannot write accusations saying i breached them if you cannot prove it, it's easy to write things. I asked proofs several times but they keep just throwing these terms and conditions like a parrot.

We would like to emphasize that our decision was made based on business considerations and is final.

For reference, please review our initial email, which outlines the specific Terms and Conditions that were violated.

Kindly note that these are the terms you agreed to when you registered.

They are just scammers inventing lies to not pay. If i have concrete proofs about something, I'll easily show him and case closed but all they keep saying is i breached the terms and nothing more. Now apparently because of business grounds, but that means nothing.

They’ve paid my withdrawal from 14th last night. They seem to have sorted there issues out

I can’t load several websites through my phone. Betfoxx is one of them. Might be a similar issue. 🤷‍♂️

Did you confront the casino with the answer from the payment provider? I would like to know what they say, really.🤔

That is great!

So, how long did it take in the end?

If you feel you haven't broken anything, then we'll see what the license says. 

As far as proofs are concerned, most of the time casinos refer to the basic terms they have, because in many cases if they share what the player has broken and show him everything, it could turn against them and they could find a way to get around it and so on.

So while I understand your feelings and I sympathize with you, now you will just have to wait and see how it plays out.

Great, so I'm glad you made it how long did you wait in total? I hope the difficulties will be less and everything will be better. 

Do you think you will stay here to play? 

14th Nov mate ? If so thats encouraging

Yes mate