Betfoxx withdrawal and support fraud (page 15)

As I’ve mentioned before, The only time I got paid out and email sent was on Sunday 13th.

They don’t.

Due to an update in our system, we have had delays in the approval of withdrawals, we apologize for the inconvenience caused, we inform you that your card was received, we have informed the team, so they can speed up your withdrawal. 

Thank you for your understanding.

Regards,

BetFoxx Payments Team

was what I got

Yeah I got the same Friday night.

So if you have exceeded the 14 days, have you thought about filing a complaint? I see that some players are waiting, some got paid but it took two weeks. We give casinos exactly that time and if they can't resolve it we try to help if you file a complaint.

If you are interested you can do so on this link. 

Or will you wait a little longer?

Do you charge to put a complaint in ? Do you ever get people there money ?

Hi there!

Of coure we do not charge anything. You are welcome to review what it takes right here:

https://casino.guru/complaints/resolved

The guide also explains not just the basics: https://casino.guru/how-we-resolve-casino-complaints

The specific circumstances and the casino's cooperation are obviously necessary to get the money for the player. If you have additional questions, do not be afraid to ask them. We will explain as best we can!

Is anyone who’s gone past 15 days been paid out yet ? I’m seriously losing hope now. Day 17 ( business day )

Nope. I’ve just sent another email threatening them with legal action as a last chance

lost all hope now tbh

ive got a feeling betfoxx are putting these reviews online

100 percent.

Hi has anyone had any updates today?

Same shit. It’s with the processing team. They can’t do anything. It’s just not going to come. Some reviews on TP people been waiting over 70 days.

Not yet. But every email I’ve had off them has been from 8pm and onwards

Got my withdrawal rejected yesterday

" We apologize for the delay in approving your withdrawal. We have reviewed your withdrawal request and unfortunately, we are unable to process it at this time as it does not meet one of our stated requirements. According to our policies, the maximum total amount that any one player may withdraw from his or her wallet cannot exceed 250% of the total amount deposited. T&C 9.11.2

Because the requested amount exceeds this limit, your withdrawal request has been rejected.

If you have any further questions please do not hesitate to contact our customer support team, we will be happy to assist you."

absolute disgrace of a place

How much have you deposited ?

And how much was you withdrawing.

I’ve deposited 960 in total. Withdrew £500 cleared in 2 days. Had one pending for £500 since 12th which is not 16 business days.

135 deposited and 500 withdrew that t&c is a total sham though but what can I do now looks like I'm never getting that money

Have you asked how much more you would need to deposit