10 months ago
I would set it up at least to lower the casino's safety index even more and thus help other players to not go to such a casino to play anymore.
I assume it will end up just like the others.
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I would set it up at least to lower the casino's safety index even more and thus help other players to not go to such a casino to play anymore.
I assume it will end up just like the others.
Yes of course, I have about 1600 euros in my betflip account, and they have removed the option to withdraw, since I have to have the account verified, I sent my documents to the indicated support by email, and it took them 2 weeks to respond, they accept all the documents except one, the address, and they ask me to send it in English, I am from Spain and it is impossible for me to do it in English, then I get it in English and they reject it again and give me another excuse, in total I have been waiting for half a month to be verified to be able to withdraw my winnings, and there is no one on that page to tell me anything, never play there since they will keep the money you deposit and the money you win.
Si claro, tengo en mi cuenta de betflip unos 1600 euros de saldo, y me han quitado la opción de retirar, ya que tengo que tener la cuenta verificada, envié mis documentos al soporte indicado por mail, y han tardado 2 semanas en responderme, me aceptan todos los documentos menos uno el de domicilio, y me piden que lo envíe en inglés, soy de España y me es imposible hacerlo en inglés, luego lo consigo en inglés y me lo vuelven a rechazar y me ponen otra excusa, en total llevo medio mes esperando ser verificado para poder retirar mis ganancias, y no hay nadie en esa página que me diga algo, jamás juguéis ahí ya que se quedarán con el dinero que deposites y con el dinero que ganes.
Hello mate,
I'm also from Spain, and I had the exact same problem as you. I hope your situation has a happy ending, but unfortunately, I'm afraid it won't.
They blocked my account and kept 1,300 euros. Nothing I could do.
I also completed the document verification process in English. All successfully.
But whenever I requested a withdrawal, they always denied it the next day and made up a thousand excuses, such as that there was a lot of demand for withdrawals and I should try again a few hours later. And so it went on forever until they blocked me and stole my money.
I'm so sorry to have to give you this news.
Hola compañero,
También soy de España y tuve exactamente el mismo problema que tú. Ojalá tu situación tengo un final feliz, pero lamentablemente me temo que no será así.
A mí me bloquearon la cuenta y se quedaron 1300 euros. Imposible hacer nada.
También pasé por el punto de la verificación de documentos en inglés. Todo con éxito.
Pero cuando solicitaba una retirada, al día siguiente siempre la denegaban e inventaban mil excusas, como por ejemplo que habia mucha demanda de retiradas y probara unas horas más tarde. Y así eternamente hasta que me bloquearon y me robaron el dinero.
Siento mucho tener que darte esta noticia.
Don't worry, I only deposited 100 euros, it's a considerable amount but hey, they're not going to smell one more euro of mine, and of that money that's in the account I've put it all into a bet and I've lost it and I'm glad because as I know I'll never have it, give that money back and one less problem on my mind, that's if I myself have deleted the account of that scammer casino and I hope they throw it off the web soon because they only scam
Tranquilo que solo ingrese 100 euros, es una cifra considerable pero bueno, no van a oler un euro más mío, y de ese dinero que hay en la cuenta se lo he metido todo a una apuesta y lo he perdido y me alegro por que como sé que jamás lo tendré que le den a ese dinero y un problema menos en mi cabeza, eso si yo mismo me he borrado la cuenta de ese casino estafador y ojalá se lo tiren pronto de la web por qué solo estafan
Yes of course, I have about 1600 euros in my betflip account, and they have removed the option to withdraw, since I have to have the account verified, I sent my documents to the indicated support by email, and it took them 2 weeks to respond, they accept all the documents except one, the address, and they ask me to send it in English, I am from Spain and it is impossible for me to do it in English, then I get it in English and they reject it again and give me another excuse, in total I have been waiting for half a month to be verified to be able to withdraw my winnings, and there is no one on that page to tell me anything, never play there since they will keep the money you deposit and the money you win.
Si claro, tengo en mi cuenta de betflip unos 1600 euros de saldo, y me han quitado la opción de retirar, ya que tengo que tener la cuenta verificada, envié mis documentos al soporte indicado por mail, y han tardado 2 semanas en responderme, me aceptan todos los documentos menos uno el de domicilio, y me piden que lo envíe en inglés, soy de España y me es imposible hacerlo en inglés, luego lo consigo en inglés y me lo vuelven a rechazar y me ponen otra excusa, en total llevo medio mes esperando ser verificado para poder retirar mis ganancias, y no hay nadie en esa página que me diga algo, jamás juguéis ahí ya que se quedarán con el dinero que deposites y con el dinero que ganes.
This is a tricky situation, and I am glad that you didn't deposit much to this casino.
Their safety index is really low, and as you can see, they don't reply to complaints either, so if your complaint ends up as unresolved, the safety index will go even lower, and hopefully everyone will think twice about playing there.
Do you have any updates from there perhaps?
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