BetFlash24 Casino - general discussion

If you want to discuss anything related to BetFlash24 Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Ukrainians cannot register here.

Thanks for the info, I'll pass it on to the data team who will take a look at it. How did you find out you wanted to play there ?

Ukraine is not on the list

Have you tried contacting the casino to see if this is really the case or if it's just a bug ? 

didn't ask why

there is no good chat and could not get answers from them.

You can always try to contact support by email. What do you say about that option?🤷‍♀️

It is an exceptional option for online betting enthusiasts. With a top-notch sportsbook, this platform stands out for its wide variety of games, offering more than 5,000 options to choose from. In addition, its crypto-friendly approach makes it a modern and convenient alternative for those who prefer to use cryptocurrencies.

I am glad you feel this way, and thank you for sharing.

Would you have any kind of experience from playing at this casino to tell us about, perhaps?

We would like to know everything about it.😉

I’ve been playing on Betflash24 for a while now, and overall, I’m pretty happy with it. The 100% freebet on the first deposit was a great way to get started, and I also really like the 20% weekly cashback on casino games. It feels like the site is always offering something to keep me going.

The game selection is pretty big, and I enjoy both the sports betting and casino side. The only thing I think could be better is to have mini games on the website ,and customer service was a take some 3 minutes to answer when I had a question but was really kind with me.

Overall, I’d say it’s a fun site with good bonuses!

Cool, another awesome post describing the casino's qualities!

How did you find out this thread? I wonder. It seems like the casino fans know exactly where to come. 😀

One way or another, every details especially covering fresh casinos are much appreciated!

I actually found this thread after chatting with Betflash24’s live support. During our conversation, they mentioned that Betflash24 is featured on Casino Guru, so I had to check it out for myself! It’s pretty well-known here in Luxembourg, so I was excited to see it getting recognition on such a popular platform.Always a pleasure to share experiences

Dear mmgg33441,

Thank you for sharing your feedback and scribe review , we will answer you on the discussion section.

We understand how frustrating this situation must be, and we would like to clarify a few points.

Our KYC process is handled by a highly efficient AI system that automatically verifies the submitted documents.

Occasionally, documents might fail verification if they are unclear, if certain details are not fully visible, or if they are not zoomed in enough for all necessary information to be checked.

We recommend ensuring that your documents are high-quality scans or photos with all details clearly visible when you resubmit them.

Regarding your account being frozen, this can happen if multiple incorrect login attempts are made. If that was the case, you can reset your password by selecting the "Forgot My Password" option on our website. An email will be sent to you with instructions to create a new password.

As for your email being blocked, we have not encountered this issue with any accounts, and we never block emails from our players . It’s possible there may have been a technical issue.

Please feel free to reach out again with your username and any relevant details at support@betflash24.com or info@betflash24.com, and we will gladly assist you in resolving the matter.

We truly appreciate your feedback, as it helps us improve our service. We are committed to providing the best possible experience for all our players.

Thank you for your patience, and we look forward to assisting you further.

Best regards,

The Betflash24 Support Team

Dear vanya.tkach ,

Thank you for reaching out to us. We sincerely apologize if you haven’t received an answer from our support team as quickly as expected. Due to high demand, our live chat can sometimes experience longer response times, but please rest assured that we are here to assist you.

If you prefer, you can always contact us via email at support@betflash24.com, and we guarantee that you will receive a response within less than 24 hours.

We value your patience and are committed to providing the support you need.

Thank you again for bringing this to our attention.

Best regards,

Claris

The Betflash24 Support Team

Dear RenatoSilva,

Thank you for taking the time to share your experience with us. We're genuinely pleased to hear that you're enjoying Betflash24, especially the bonuses like the 100% freebet and our 20% weekly cashback. We work hard to keep things exciting, and it's great to know that's resonating with you.

Your feedback about mini-games is insightful, and we'll certainly explore ways to bring more variety and fun to the site. As for your experience with customer service, while we're glad it was a positive interaction, we always aim to minimize wait times even further.

We're committed to continuing to enhance your experience with us, and we appreciate your ongoing support.

Best regards,

Claris

The Betflash24 Support Team

Dear ajnaplayer78 ,

Thank you for your fantastic feedback! We're thrilled to hear that you’re enjoying our platform and that the wide selection of games and our crypto-friendly approach has enhanced your experience.

At Betflash24, we strive to offer both variety and convenience, and it's always rewarding to know our efforts are appreciated by our players.

Your enthusiasm motivates us to keep improving and delivering the best betting experience possible. If there’s anything else we can do to make your time on the site even better, feel free to let us know.

Best regards,

The Betflash24 Support Team

Hello there.

It is really nice that you have decided to contribute to our forum, and we appreciate it.

There are some rules, though, you will need to follow before you start to write directly to the players as an official casino representative.

Please view these rule over here and follow the steps. Afterwards, you will be able to reply to user reviews or even ad promotions on our forum.

Please do not hesitate to contact us with any requests or questions.

May I ask if you have some relations with the live support of this casino, though?

Our internal system has detected something, actually.🤔

Hello Romi ,

Thank you for your message!

We appreciate the opportunity to engage with the community on your forum.

We already review the rules and guidelines provided and follow the necessary steps to become an official representative on your platform.

We are committed to adhering to the forum's policies and ensuring that all communication with players is transparent and professional.

Please feel free to contact us directly if there are any further steps we should take or if you have any additional requirements.

Best regards,

Claris

Betflash24 Support Team