3 years ago
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We check it for every casino and we update every casino few times per year. Anyway, thanks for the information. We're going to investigate it.
Jeffrey, thank you for your insight. Dutch players are indeed restricted, we are going to launch a complete update for the Beep Beep Casino review. Please, let us know if there is any further information you would like to share with Casino.Guru team.
Hello Tillykke,
could you explaint to me, what do you mean by "even though you said the slots are fake", please? Do you mean slots in general maybe?
Thank you.
The casino has a rating of 6.6/10 so the reputation isn't perfect, but you're right, it's still marked as good. We state in the review that they have fake Novomatic games.
The fact that the games are fake sounds negative and yes, it's at least a negative aspect since the provider doesn't have a control over their games. On the other hand, some casinos use fake games just to enable games from certain providers to players from a country where the provider is restricted. They simply do it because they know the players love the games and they want to keep playing them even though they shouldn't be available in their country.
To sum it up - casinos get minus points into their overall rating for using fake copies of games, but it doesn't necessarily means that they steal from the players or they cheat them.
hi, won $367 on beep beep casino.requested a cashout of this amount, was asked to verify my account,prob is my account was already verified, i still went ahead and submitted all docs they requested, now no one will answer my emails, the chat button in my ac has bn removed . the funds still in my ac but when i try to withdraw my money it says i have $0 available for withdrawal, ths is plain robbery and i will not stop until i recv my funds or this crooked place is shut down.
Hello, did the casino also tell you why they removed your balance ? It's unreasonable if they delete your chat button and don't respond to any form of communication.
Did you play with any bonus or not ?
I noticed that you also lodged a complaint right away, so hopefully it will be resolved and you will see your money. Let me know if you have an update.
No they didnt explain the removal of my bal, like i said no one replys to my emails anymore, they also removed the chat button from my account, i have no way to contact them now, $367 is still in my bal , im just not able to withdraw, each time i try i get an error saying fail,
yes i did play with a deposit bonus, wagered for hours, wager was completed and money moved from bonus balance to cash bal,, i also verified my ac before via telegram , ive withdrawn before, $42 and $70, loooking back at this it seems they just dont want to pay me because of the amount, this is really unfair, because ive lost alot of my deposits previously,
Hi Jaro, beep beep casino finally contacted me, the chat button is now back in my ac, spoke to customer service via chat and i was told my verification takes 24 hrs ,and that ill be notified via email when its all done and ill be able to request my long awaited withdrawal finally, so ill wait a few more hours and see what happens b4 i give another update,
Thnks
Excellent, I'm glad for the good news and I hope it ends happily. I'll be waiting for you to pass the verification successfully and feel free to update me when something comes up.
I hope you will have the money in your account as soon as possible. 🤞☘️
thank u, they have now emailed asking for my passport, saying thats all i need to complete verification
that cnt be right, their initial request clearly states government issued id, which includes drivers license. which i already sent in,
can you please advise on this
Hello,
the best advice is to pass the verification despite numerous requests and weird questions. It may sound stupid, but at the end of the day, and from my experience, the casino will resolve your verification sooner if you just cooperate without questions or suggestions.
It's better to finalize the process first and then start questioning their motives, procedures, or whatever you like.
My tip is, that it's because you seem to be from Jamaica, quite an extraordinary country, not so usual to be seen. I bet the support is not familiar with such documents. 🙂
Still, my fingers are crossed for you, I do hope it will be over soon 🤞🤞
It's great you're paying such detailed attention to the game's origin. These days, the matter is more complex, I believe.
Basically, these two won't match:
The product that the casino officially purchased from Playson is the first link - the official article
The second is probably a game that can be played for free and was revealed on the official website - an exhibition piece
Additionally, the first link is associated with your specific game session - ID, the second is a rather common format.
Frankly, proving the game is just a copy of an officially licensed product is quite complicated, and even we are not able to spot duplications without the game provider's guidance. Links are no longer a valid form of identification. As far as I can tell, copies are usually identified by the differences shown during gameplay.
Does it make sense to you?
Hi, everything is mostly explained in the safety index in the table. But why do you ask, do you have a problem here ? Tell me more please.
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