Once the casino loses a good customer? Yeah - definitely.
From my point of view, the gambling industry is one of the most competitive environments, yet too many casinos lack the proper way of dealing with players' concerns and issues.
I hope the complaint will help you in the end! 🤞
A? There’s literally hundreds, if not thousands, experiencing this sort of thievery and these sites have made it so obviously clear how corrupt the whole system is. Only a blind person wouldn’t see it tho once hearing of the many issues it would become clear to them. People play these sites for random algorithms and fair outcomes, not to gamble on the rare honesty or the gift of a win from the calculating ai or people run this from behind the scenes. I think we are all silly not to see what’s actually going on.
I mean in general - why do you keep playing? You said " Only a blind person wouldn’t see it tho once hearing of the many issues it would become clear to them. People play these sites for random algorithms and fair outcomes, not to gamble on the rare honesty or the gift of a win from the calculating ai or people run this from behind the scenes. I think we are all silly not to see what’s actually going on."
Doesn't sound like you're enjoying the gambling anymore.
One way or another, send all you can via email as suggested in the complaint thread earlier - don't try to post it directly while it doesn't work there.
Thank you.
So I guess everyone is starting to realise that BCGAME & just CURACAO licenses in general are Bullsh*t? They’re straight up thieves & scammers. They shouldn’t be allow to have any platforms at all and should be shut down immediately before they ruin the whole online casino industry for everyone. I know if I had the means to damage any parties gaining from the thieving & scamming(anything less than fair & not running off an actual random algorithm) than it would already of been done! Wether it be government or criminal organisation, which both are pretty much the same.
So I guess everyone is starting to realise that BCGAME & just CURACAO licenses in general are Bullsh*t? They’re straight up thieves & scammers. They shouldn’t be allow to have any platforms at all and should be shut down immediately before they ruin the whole online casino industry for everyone. I know if I had the means to damage any parties gaining from the thieving & scamming(anything less than fair & not running off an actual random algorithm) than it would already of been done! Wether it be government or criminal organisation, which both are pretty much the same.
I must say, I will wait for the complaint's conclusion to pass any judges. I checked the number of submitted players' complaints, and it seems like a higher amount:
On the other hand, the casino is well-known and established, more players tend to submit more complaints, I'd say. All have been solved successfully.
Wish you a fair and quick resolution, of course.
yea right. Just seems to hard for people to be straightforward and honest these days. Go watch their chat & bet feed. You’re only going to see complaining & 0.00x.
theyre using artificial intelligence on the site now. Both for support and to count the numbers to make the probability of fairness match the outcome! 100%! They need to be shut down. They should not be trusted at all.
is this a complaint section or forum? Like who are you sorry? Do you work here or a random passer thru?
the "And?" Was because you wrote "It's provided in the complaint: kristina.s@casino.guru
And’ if you look at the photo I already realised and had emailed 4 days ago
It's the forum, as I'm sure you know - a place where all are welcome to share their insights and comments.
Me? I'm the the admin/moderator. Maybe if you use full sentences and consider the fact, that I'm trying to support you while the complaint is in process, we wouldn't have this conversation. 🙂
Allow me to clarify I have no access to Kristina's email, I only replied to your previous question (in order to help you), see the printscren:
By replying "And" I had no choice that to ask you for the meaning, as the conversation was like:
YOU: "What email send to?"
ME: "It's provided in the complaint: kristina.s@casino.guru"
YOU: "And?"
Forme it's only a misunderstanding, and I don't mind.
Just a slight hint though. If you click the senders name in the message, you'll be directed to the post the sender was replying. It's pretty usefull in some situations.
Is it better now? I hope so. Have a good one!
If you were supporting than thank you & my bad for misunderstanding.
I wrote "and?" Because you replied "it’s provided in the complaint" days after I’d already emailed. I’m just on edge and thought if you were an ‘agent’ of or for these scammers I didn’t want you making out like I hadn’t done things correctly when I actually have and so on, if you catch my drift..
it’s just I’m not like some customers they might steal from. I’m the type that will stew on what they have done and overly think on how one would retaliate. We have to go to court for the matter because they wouldn’t reply to a demand letter. & I’ve been to and understand court enough to know an honest judge would easily rule in my favour and would likely demand more of them than I actually asked. So I will wait to see how it plays out. But if I’m not reimbursed, I can’t let things like that go even on a small scale, so I will make myself do whatever I need to, too make such a large problem and statement for the whole industry & the Curacao government. I’d lose inevitably lose my life to make it happen but not before I get that ball rolling.
That's ok - no harm done. 🙂
I'll leave this discussion if you prefer it this way, no problem. I didn't mean to fuel the fire.
Just let me know if you need something, ok?
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024
Check your inbox and click the link we sent to:
youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
Check your inbox and click the link we sent to: youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.