BassBet Casino - general discussion (page 7)

I would like to complain about bassbet casino

Hi, you can certainly do that, but could you explain on what basis, please? 

What happened to you at the casino?

They are delaying withdrawals today. They gave me 300 euros after 12 days and they still haven't given me 500 that I owed since July 29th.

They generally delay withdrawals too much like a casino.

They say 3 working days and they are very late. Last time it took 22 days.

Sure, I see that they're taking their time, if I'm not mistaken. 

What payment method do you use for withdrawals? 

I saw that you also filed a complaint, so if you don't get your money, try to intervene with us.

Were these your first withdrawals?

Hello everyone,

I have now made a profit of approximately €100,000 at bassbet.com.

I have now requested a first withdrawal of €200 as a test to initiate account verification.

As far as I can tell, bassbet.com is having a hard time with payouts.

I'll hold off on further play (should it take longer) so as not to lose the good money again. 🙂

Do you have any tips or advice for getting a smooth payout? I've already had successful payouts at other casinos.

Greeting.

Hello and congratulations on such a nice win. ☘️😊

However, I don't have any tips on how to speed up the withdrawal process. If the casino has a delay for some reason, no one can speed it up. Did you ask them for at least an estimated time when the money should arrive? 

Also, if you haven't done the verification, you may not have to do it, but if you keep withdrawing money, I assume they will ask you to do it.

By the way, how long have you been waiting for this first withdrawal?

The withdrawal of €200 was requested on Saturday, August 9, 2025. It arrived directly on my credit card this Monday. According to my profile on the casino website, my account doesn't need to be verified. Currently, I was told I can withdraw €800 daily. So, another €800 should arrive today. I'll keep you updated on whether any more money arrives today.

That was pretty good, if it only lasted a few days. I'll definitely wait if you continue to have the same luck. 

As for verification, yes, you probably don't need it yet, but if you keep withdrawing and winning, I think they'll ask for it eventually. But let's hold off on that for now. 

Meanwhile, I'll keep my fingers crossed that the money keeps coming in.🤞

Good evening, I have withdrawn 650 euros and I have already lost 550 euros at the Bassbet casino 6 days ago and it still hasn't even been processed. They write to me in 1 to three days and I'm still waiting.

Hi, I'm writing this to several players, as you can see if you read it. However, the casino does not always comply. 

Did you ask them what is going on and why you still don't have your money? Did I understand correctly that you requested a withdrawal of 100 euros? 

We give casinos 14 days to resolve everything related to withdrawals, so if they fail to do so, we will try to help you.

Hello, on August 25, 2025 I made a withdrawal on BassBet of 499 euros, I had won 513 euros, but they told me that my withdrawal limit is 500 euros.

I made the withdrawal, but to date I still haven't received anything. In the chat they told me that the withdrawal process takes 3 to 5 business days starting from the day after the request.

Tomorrow is the last day to receive a withdrawal. What should I do? I won a bet and would like to withdraw my winnings.

Furthermore, I didn't have to do the verification because they told me that it is not necessary at the moment

Hello,

Heard to say anything solid. The casino, for some reason, has quite a slow process with such time frames; KYC isn't complicating the situation at all, so I feel there isn't much to use for a good "excuse."

What payment option did you opt for? Just do not say "crypto," please. That would be a really bad sign, in my opinion.

I know it feels awkward, but we, for example, allow casinos 14 full days to arrange the payment. Thus I suggest patience and reminders every few days.

I have given them a Revolout account and no cryptocurrencies. 20 days waiting with today's 400 euros from August 12. If you can help me.

Bassbet is the casino.

I used Hype as a withdrawal card, which is the same card used for deposits.

Hello, I noticed that you have an open complaint, so we are trying to help you. However, we need your cooperation. Veronika needs you to answer her questions so that she can proceed with your case.

Would it be possible for you to provide her with the information she needs? 

Click here and respond to her.🙂

Hello

I played on wazamba and rabona there wasnt any problem with the withdrawal always got in time, but now I tried bassbet I was lucky and I won some

Requested the 3x 500€ withdrawal and Im Waiting since aug20, they said everything is okay with my withdrawal just delay okay I can be a little more patient BUT my wife won too on legiano and she is Waiting since aug8 thats near a month now and they send the same like to me everything is okay just delay... I played many online casino but never met delay like this....and no we didnt play on the same site I know the rule 1/household we split the sites and the always say the same everything is okay...

P.s sorry for my english im not perfect 😅

Oh... so, the same payment option is used for both deposit and withdrawal. No KYC is needed, yet it is still delayed.

I perfectly understand that in situations like this, players tend to speculate a lot, because, to be honest, I also can't find a good and obvious reason for such a delay...

Since we sadly have another player with a delayed payment here, perhaps it would not hurt to lodge the complaint right away. Let the casino be notified about those cases.

What do you think?