BassBet Casino - general discussion (page 24)

But on what basis? They solved their own problems, not mine.

I wanted to clarify that I sent everything as described also to the guru casino via email but without any response from either party.

It's good you mentioned that: your complaint has not been closed, which means there is no conclusion. From simple logic, it's just too soon to be angry with the decision, which they have not yet even made.

I suggest we save this confrontation once the conclusion is published.

alright, let's hope and see what happens.

Hello, I need help. I've been waiting for my payout for six working days now, and the live chat says the same thing every day! My account isn't verified, but according to my profile and the live chat, it doesn't need to be.

I've read a lot here about people who only receive their payment 14-20 working days later, but I hope that's the case for me too!!

Hi, let's hope so, but I advise you not to play anymore because if you win big they will block you, trust what I say.

Hello, assuming the information from the support is accurate, you need to be patient. It sounds like it will happen soon, but as you can see in this thread or in the players' reviews, delays do happen.

Let's see what happens in the next 8 days.

I just want to add that I'm interested to see the casino's next response to your complaint. Which I hope will be resolved positively for you. 🤞

I don't see results that's the problem

Yes, I'll wait and see. I hope things change soon, instead of hearing the same statements every day.

Thanks for the reply

Hello, I received the first 500 francs today after 7 working days, but the other two payments of 500 francs each were cancelled by the provider. I now have to try again via bank transfer; I hope it doesn't take that long again...