4 months ago

I just filed my complaint for both casinos thank you very much
Μόλις κατέθεσα το παράπονο μου και για τα δύο καζίνο ευχαριστώ πολύ
I just filed my complaint for both casinos thank you very much
Μόλις κατέθεσα το παράπονο μου και για τα δύο καζίνο ευχαριστώ πολύ
Glad to help; you just did the harder part yourself. Now it needs a bit of patience, but I'll be around to catch up with you if you like to stay in touch.
I remember being "full of it" almost everytime I'm dealing with something I can't immediately solve; hence, I believe talking might help. 🙂
Good morning, a week later and still nothing has changed with either of the two bookmakers, and in the messages they still say the same thing about support
Καλημέρα, μια βδομάδα μετά και ακόμα δεν άλλαξε κάτι με καμία από τις δύο στοιχήματικες, και στα μυνήματα λένε ακόμα τα ίδια το support
Good evening,
One of the same things happened to me before. Withdrawals from 25/10 still haven't been settled. After the previous withdrawals that bothered me but were settled, the same thing again with 2 withdrawals from 25/10 and 1 recent one on Saturday. Unacceptable situations, asking to take our money... as if we haven't given it or left it, how many times with a game...
Καλησπερα,
μια απο τα ιδια περιπου και σε εμενα παλι.Αναληψεις απο 25/10 ακομη δεν τακτοποιήθηκαν.Μετα τις προηγούμενες αναληψεις που με ταλαιπώρησαν αλλα τακτοποιήθηκαν,παλι τα ιδια με 2 αναληψεις απο 25/10 και 1 προσφατη το Σαββατο.Απαραδεκτες καταστασεις να παρακαλαμε να παρουμε τα χρηματα μας….λες και δεν τα εχουμε δωσει ή αφησει,ποσες φορες με παιχνιδι….
I just got 1000 from bassbet and he left me the other five hundred. Wildrobin it's been fourteen days and he hasn't moved
Πήρα πριν λίγο 1000 από bassbet και μου άφησε τα άλλα πεντακόσια. Η wildrobin έχουν περάσει δεκατέσσερις μέρες και δεν έχει συγκινηθεί
Well, it's good that you got them...do they make payments at that time? I thought they did until 4:00-5:00 PM.
I think you should file a complaint with wildrobin since so many days have passed.
παλι καλα που τα πηρες…κανουν και τετοια ωρα πληρωμες; νομιζα οτι μεχρι 16:00-17:00 κανουν.
Νομιζω οτι πρεπει να προχωρησεις σε καταγγελία με την wildrobin εφοσον περασαν τοσες ημερες
Good morning, a week later and still nothing has changed with either of the two bookmakers, and in the messages they still say the same thing about support
Καλημέρα, μια βδομάδα μετά και ακόμα δεν άλλαξε κάτι με καμία από τις δύο στοιχήματικες, και στα μυνήματα λένε ακόμα τα ίδια το support
Oh, that is unfortunate.
I am aware of only one complaint so far, so if you require assistance and it does not involve sports betting, please feel free to share your concerns as well. Submit one more.
In any case, what did the casino communicate to you the last time?
Good evening,
One of the same things happened to me before. Withdrawals from 25/10 still haven't been settled. After the previous withdrawals that bothered me but were settled, the same thing again with 2 withdrawals from 25/10 and 1 recent one on Saturday. Unacceptable situations, asking to take our money... as if we haven't given it or left it, how many times with a game...
Καλησπερα,
μια απο τα ιδια περιπου και σε εμενα παλι.Αναληψεις απο 25/10 ακομη δεν τακτοποιήθηκαν.Μετα τις προηγούμενες αναληψεις που με ταλαιπώρησαν αλλα τακτοποιήθηκαν,παλι τα ιδια με 2 αναληψεις απο 25/10 και 1 προσφατη το Σαββατο.Απαραδεκτες καταστασεις να παρακαλαμε να παρουμε τα χρηματα μας….λες και δεν τα εχουμε δωσει ή αφησει,ποσες φορες με παιχνιδι….
On the other hand, as you can see, the casino did that in the past and the money has arrived so I presume you may use your own experience as a positive argument. The casino pays, but eventually suffers delays.
I mean, I do not want to advocate here, but you already have that experience, so it is up to you to deal with it.
I hope it ends soon for you. 🤞
That it takes a little while due to workload. Bassbet, it seems you don't lose your money, but you have to be very patient as it only sends it after 14 days. Wildrobin has been 14 days and so far it hasn't even made the first withdrawal.
Ότι αργεί λίγο φόρτου εργασίας. Η bassbet οκ δεν τα χάνεις τα λεφτά από ότι φαίνεται αλλά είναι της πολύ υπομονής καθώς μετά το πέρας των 14 ημερών στα στέλνει. H wildrobin πέρασαν 14 μέρες και προς το παρών δεν έχει κάνει ούτε την πρώτη ανάληψη
A while ago, they made all my payments from Bassbet!
We didn't reach 14 days and one was a very recent request, it was within 3 working days.
Ultimately, as you say... you don't lose your money under any circumstances, they're just not typical with the 3 days they say.
And to say the least, I'm very pleased with their playability. Their games play fairly well, I would say...at least I have no complaints on this subject.
Εμενα πριν λιγο μου εκαναν ολες τις πληρωμες απο Bassbet!
Δεν φτασαμε στις 14 μέρες και η μια ηταν και πολυ προσφατο αιτημα,ηταν μεσα σε 3 εργασιμες ημερες.
Τελικα οπως τα λες ειναι…τα χρηματα σου δεν τα χανεις σε καμια περίπτωση,απλα δεν ειναι τυπικοι με τις 3 ημερες που λενε.
Και για να λεμε και τα καλα,απο την παικτικοτητα τους ειμαι πολυ ευχαριστημενη.Τα παιχνιδια τους παιζουν τιμια θα ελεγα…τουλαχιστον εγω δεν εχω παραπονο σε αυτο το θεμα.
Today the 14 days have passed and my last withdrawal has not been deposited, in their games so far I have not had any problems either. I am still waiting for Wild Robin, 14 days have passed today and they have not moved, that is the truth.
Σήμερα πέρασαν οι 14 μέρες και δεν μπήκε η τελευταία ανάληψη μου, στα παιχνίδια τους μέχρι στιγμής ούτε εγώ είχα κάποια πρόβλημα.την wild robin περιμένω ακόμα 14 μέρες πέρασαν σήμερα και δεν συγκινήθηκαν είναι η αλήθεια
That it takes a little while due to workload. Bassbet, it seems you don't lose your money, but you have to be very patient as it only sends it after 14 days. Wildrobin has been 14 days and so far it hasn't even made the first withdrawal.
Ότι αργεί λίγο φόρτου εργασίας. Η bassbet οκ δεν τα χάνεις τα λεφτά από ότι φαίνεται αλλά είναι της πολύ υπομονής καθώς μετά το πέρας των 14 ημερών στα στέλνει. H wildrobin πέρασαν 14 μέρες και προς το παρών δεν έχει κάνει ούτε την πρώτη ανάληψη
I believe you stated it well. Of course, we all have different personalities; some players don't mind waiting longer, while others are frustrated and consider it an imminent risk of losing.
However, 14 days is, in my opinion, extremely difficult to accept, particularly for a casino that experiences more delays than usual.
Let each player form their own opinion, but if you have been struggling with withdrawals for more than 14 days, please come and complain. Enough is enough.
But each player forms their own opinion, but you can't say three business days for withdrawals and 15 have passed today and they still haven't sent anything. It's a funny excuse, I think, the workload, but okay. They can be honest from the beginning and say we need many days to achieve a withdrawal
Μα ο κάθε παίκτης σχηματίζει μόνος του γνώμη,αλλά δεν μπορεί να λες τρεις εργάσιμες για τις αναλήψεις και να έχουν περάσει 15 σήμερα και ακόμα να μην στέλνουν κάτι. Είναι αστείο δικαιολογία ο φόρτος εργασίας πιστεύω αλλά εντάξει. Μπορούν από την αρχή να είναι ειλικρινής και να λένε θέλουμε πολλές μέρες για να πετύχουμε μια ανάληψη
It's not that you can't just wait, it's that throughout the entire wait you experience anxiety that something might happen and you won't get your money at all.
For me, this is the most basic thing,
because we hear a lot about various casinos etc... they close their accounts, lose money, dispute balances and other things like that... and you think you might get involved in something similar.
And in the end, by winning a good amount, you may have calculated a good purchase or something and need the money soon... because you have already spent yours playing.
Am I right or wrong?
Δεν ειναι οτι δεν μπορεις να περιμενεις μονο,ειναι οτι σε ολη την αναμονη βιωνεις αγχος μηπως γινει κατι και δεν παρεις και καθολου τα χρηματα σου.
Για μενα αυτο ειναι το πιο βασικο,
γιατι πολλα ακουμε για διαφορα καζινο κλπ….τους κλεινουν λογαριασμους,χανονται χρηματα,αμφισβητουν υπολοιπα και διαφορα τετοια…..και σκεφτεσαι μηπως μπλεξεις με κατι αντίστοιχο.
Και στην τελικη,κερδιζοντας καποιο καλο ποσο μπορεις να εχεις υπολογισει καποια καλη αγορα ή κατι και να τα χρειαζεσαι συντομα τα χρηματα…γιατι εχεις ξοδεψει ηδη τα δικα σου παιζοντας.
Σωστα ή κανω λαθος;
Very right! more the doubt about whether you will get them
Πολύ σωστά!πιο πολύ η αμφιβολία για το αν θα τα πάρεις
But each player forms their own opinion, but you can't say three business days for withdrawals and 15 have passed today and they still haven't sent anything. It's a funny excuse, I think, the workload, but okay. They can be honest from the beginning and say we need many days to achieve a withdrawal
Μα ο κάθε παίκτης σχηματίζει μόνος του γνώμη,αλλά δεν μπορεί να λες τρεις εργάσιμες για τις αναλήψεις και να έχουν περάσει 15 σήμερα και ακόμα να μην στέλνουν κάτι. Είναι αστείο δικαιολογία ο φόρτος εργασίας πιστεύω αλλά εντάξει. Μπορούν από την αρχή να είναι ειλικρινής και να λένε θέλουμε πολλές μέρες για να πετύχουμε μια ανάληψη
I agree with you.
Often, I still find it amazing that casinos think they can address player retention by offering bonuses and VIP ranks while simultaneously delaying withdrawals for various reasons. Would players more appreciate steady withdrawals? Well, I would.
This is just my general thought I didn't mean to change the subject, of course. 🙏
It's not that you can't just wait, it's that throughout the entire wait you experience anxiety that something might happen and you won't get your money at all.
For me, this is the most basic thing,
because we hear a lot about various casinos etc... they close their accounts, lose money, dispute balances and other things like that... and you think you might get involved in something similar.
And in the end, by winning a good amount, you may have calculated a good purchase or something and need the money soon... because you have already spent yours playing.
Am I right or wrong?
Δεν ειναι οτι δεν μπορεις να περιμενεις μονο,ειναι οτι σε ολη την αναμονη βιωνεις αγχος μηπως γινει κατι και δεν παρεις και καθολου τα χρηματα σου.
Για μενα αυτο ειναι το πιο βασικο,
γιατι πολλα ακουμε για διαφορα καζινο κλπ….τους κλεινουν λογαριασμους,χανονται χρηματα,αμφισβητουν υπολοιπα και διαφορα τετοια…..και σκεφτεσαι μηπως μπλεξεις με κατι αντίστοιχο.
Και στην τελικη,κερδιζοντας καποιο καλο ποσο μπορεις να εχεις υπολογισει καποια καλη αγορα ή κατι και να τα χρειαζεσαι συντομα τα χρηματα…γιατι εχεις ξοδεψει ηδη τα δικα σου παιζοντας.
Σωστα ή κανω λαθος;
I believe I understand. Perhaps the post I just made expresses the same sentiments.
Good morning!
My news is that the remaining withdrawals that I had requested were processed normally in 3 days and Bassbet acted flawlessly in everything and within the time it should have.
So, as I said, those first withdrawals that were delayed were a system failure.
And I will say again that they have very good playability and I would say fair, as they have consistently given me many victories.
I've never had so many consecutive wins at any other casino!
Καλημερα!
Τα δικα μου νεα ειναι οτι και οι υπολοιπες αναληψεις που ειχα ζητησει,διεκπεραιώθηκαν κανονικα σε 3 ημερες και η Bassbet κινηθηκε αψογα σε ολα και μεσα στον χρονο που επρεπε.
Αρα οπως ειχα πει ηταν αστοχια του συστηματος εκεινες οι πρωτες αναληψεις που καθυστέρησαν.
Και θα ξαναπω οτι εχουν πολυ καλή παικτικοτητα και τιμια θα ελεγα,καθως συνεχομενα μου εδωσαν πολλες νικες.
Σε κανενα αλλο καζινο δεν ειχα τοσα πολλα συνεχομενα κερδη!
PS If I hadn't gone through all that suffering and anxiety about whether my ascents would be normal, I would have given them a 10!
P.S. Αν δεν ειχα περασει ολη εκεινη την ταλαιπωρια και την αγωνια αν θα γινουν κανονικα εκεινες οι αναληψεις μου,θα τους εβαζα 10 με τονο!
Good morning, since you got them you're fine! I had six withdrawals and they took me back but in the end all is well.
Καλημέρα, αφού τα πήρες είσαι μια χαρά!εμένα σε έξη αναλήψεις με είχαν πάει πίσω αλλά τέλος καλό όλα καλά
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026
Check your inbox and click the link we sent to:
youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
Check your inbox and click the link we sent to: youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
You will soon be redirected to the casino’s website. Please wait. If you use some ad blocking software, please check its settings.