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BassBet Casino - general discussion (page 12)

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4 months ago
grus

I just filed my complaint for both casinos thank you very much

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bet-atzis
4 months ago

Glad to help; you just did the harder part yourself. Now it needs a bit of patience, but I'll be around to catch up with you if you like to stay in touch.

I remember being "full of it" almost everytime I'm dealing with something I can't immediately solve; hence, I believe talking might help. 🙂

4 months ago
grus

Good morning, a week later and still nothing has changed with either of the two bookmakers, and in the messages they still say the same thing about support

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4 months ago
grus

Good evening,

One of the same things happened to me before. Withdrawals from 25/10 still haven't been settled. After the previous withdrawals that bothered me but were settled, the same thing again with 2 withdrawals from 25/10 and 1 recent one on Saturday. Unacceptable situations, asking to take our money... as if we haven't given it or left it, how many times with a game...

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4 months ago
grus

I just got 1000 from bassbet and he left me the other five hundred. Wildrobin it's been fourteen days and he hasn't moved

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4 months ago
grus

Well, it's good that you got them...do they make payments at that time? I thought they did until 4:00-5:00 PM.

I think you should file a complaint with wildrobin since so many days have passed.

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4 months ago
grus

Good morning, a week later and still nothing has changed with either of the two bookmakers, and in the messages they still say the same thing about support

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4 months ago

Oh, that is unfortunate.

I am aware of only one complaint so far, so if you require assistance and it does not involve sports betting, please feel free to share your concerns as well. Submit one more.

In any case, what did the casino communicate to you the last time?

4 months ago
grus

Good evening,

One of the same things happened to me before. Withdrawals from 25/10 still haven't been settled. After the previous withdrawals that bothered me but were settled, the same thing again with 2 withdrawals from 25/10 and 1 recent one on Saturday. Unacceptable situations, asking to take our money... as if we haven't given it or left it, how many times with a game...

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4 months ago

On the other hand, as you can see, the casino did that in the past and the money has arrived so I presume you may use your own experience as a positive argument. The casino pays, but eventually suffers delays.

I mean, I do not want to advocate here, but you already have that experience, so it is up to you to deal with it.

I hope it ends soon for you. 🤞

Radka
4 months ago
grus

That it takes a little while due to workload. Bassbet, it seems you don't lose your money, but you have to be very patient as it only sends it after 14 days. Wildrobin has been 14 days and so far it hasn't even made the first withdrawal.

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4 months ago
grus

A while ago, they made all my payments from Bassbet!

We didn't reach 14 days and one was a very recent request, it was within 3 working days.

Ultimately, as you say... you don't lose your money under any circumstances, they're just not typical with the 3 days they say.

And to say the least, I'm very pleased with their playability. Their games play fairly well, I would say...at least I have no complaints on this subject.

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4 months ago
grus

Today the 14 days have passed and my last withdrawal has not been deposited, in their games so far I have not had any problems either. I am still waiting for Wild Robin, 14 days have passed today and they have not moved, that is the truth.

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4 months ago
grus

That it takes a little while due to workload. Bassbet, it seems you don't lose your money, but you have to be very patient as it only sends it after 14 days. Wildrobin has been 14 days and so far it hasn't even made the first withdrawal.

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4 months ago

I believe you stated it well. Of course, we all have different personalities; some players don't mind waiting longer, while others are frustrated and consider it an imminent risk of losing.

However, 14 days is, in my opinion, extremely difficult to accept, particularly for a casino that experiences more delays than usual.

Let each player form their own opinion, but if you have been struggling with withdrawals for more than 14 days, please come and complain. Enough is enough.

4 months ago
grus

But each player forms their own opinion, but you can't say three business days for withdrawals and 15 have passed today and they still haven't sent anything. It's a funny excuse, I think, the workload, but okay. They can be honest from the beginning and say we need many days to achieve a withdrawal

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4 months ago
grus

It's not that you can't just wait, it's that throughout the entire wait you experience anxiety that something might happen and you won't get your money at all.

For me, this is the most basic thing,

because we hear a lot about various casinos etc... they close their accounts, lose money, dispute balances and other things like that... and you think you might get involved in something similar.

And in the end, by winning a good amount, you may have calculated a good purchase or something and need the money soon... because you have already spent yours playing.

Am I right or wrong?

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4 months ago
grus

Very right! more the doubt about whether you will get them

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4 months ago
grus

But each player forms their own opinion, but you can't say three business days for withdrawals and 15 have passed today and they still haven't sent anything. It's a funny excuse, I think, the workload, but okay. They can be honest from the beginning and say we need many days to achieve a withdrawal

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4 months ago

I agree with you.

Often, I still find it amazing that casinos think they can address player retention by offering bonuses and VIP ranks while simultaneously delaying withdrawals for various reasons. Would players more appreciate steady withdrawals? Well, I would.

This is just my general thought I didn't mean to change the subject, of course. 🙏

4 months ago
grus

It's not that you can't just wait, it's that throughout the entire wait you experience anxiety that something might happen and you won't get your money at all.

For me, this is the most basic thing,

because we hear a lot about various casinos etc... they close their accounts, lose money, dispute balances and other things like that... and you think you might get involved in something similar.

And in the end, by winning a good amount, you may have calculated a good purchase or something and need the money soon... because you have already spent yours playing.

Am I right or wrong?

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4 months ago

I believe I understand. Perhaps the post I just made expresses the same sentiments.

4 months ago
grus

Good morning!

My news is that the remaining withdrawals that I had requested were processed normally in 3 days and Bassbet acted flawlessly in everything and within the time it should have.

So, as I said, those first withdrawals that were delayed were a system failure.

And I will say again that they have very good playability and I would say fair, as they have consistently given me many victories.

I've never had so many consecutive wins at any other casino!

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4 months ago
grus

PS If I hadn't gone through all that suffering and anxiety about whether my ascents would be normal, I would have given them a 10!

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4 months ago
grus

Good morning, since you got them you're fine! I had six withdrawals and they took me back but in the end all is well.

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