Hello!
I should get 25% live casino cashback (on every monday get every player, who is request in chat/e-mail), but "administrator decided", i cant get any bonuses in the futute! (no any details)
i closed my account iat this casino, unpolite
Hmm, did the exact same thing happen to you in two casinos? Are they from the same group or how is that possible? In the post I wrote to you in the second casino, I explained how it works. So unfortunately, such things sometimes happen.
Hi Jaro!
Yes:
Rtbet, Myempire (closed my account), Slotpalace (closed ma account), Amunra (closed my account), Posido (there im VIP , and i try to conversation my VIP account manager, what is the problem)
There is similar platform... and connected to my FunId (My FunId is verified too)
Well, but i have got similar platforms, where i can use any bonuses, but now im fustrated and i wont play anywhere after this!
I didnt cheat, or any "wrongdoing", just lost about 4000 EUR in 3 months!
I know, they can decide without any explainison, but... you know a bit interesting!
Regards
Gabor
Yes, I completely understand and I would be frustrated as well. If I wanted to use the bonuses and they denied me access everywhere, i.e. within the same group, I would be upset. I know this can happen when players take bonuses frequently and basically focus on them. I don't know what your case is, but it doesn't have to be exclusively what I'm mentioning.
Anyway, if you want to use bonuses it will probably have to be elsewhere.😥
The casino is not responding and I don't know how to reach the site because live support is not working... what else can I do?
In your case, I would resort to submitting a complaint. We wrote to each other the other day and it doesn't seem quite normal to me that you still have no reply.
You can submit it here on this link and our team will try to assist you.
What do you say?
DO NOT PLAY IT IT'S A SCAM!
I DEPOSITED FIRST WITH MY CARD AND THEN WITH MY MOTHER'S WITH HER CONSENT, THE DEPOSITS WERE SUCCESSFUL WITH BOTH CARDS, I WON €22,000 AT THE TIME OF WITHDRAWAL THEY CLOSED MY ACCOUNT BECAUSE IT WAS NOT POSSIBLE TO DEPOSIT WITH ONE CARD WHICH WAS NOT ENTITLED TO ME, ALL THIS REPORTED IN THE TERMS AND CONDITIONS.
THE QUESTION I ASK MYSELF THEN IS WHY FOR DEPOSITS CARDS OF OTHERS ARE OK BUT AT THE TIME OF WITHDRAWAL YOU ASK FOR THE ACCOUNTS? IF YOU CAN'T USE THIS IT MUST BE FOR DEPOSITS AND WITHDRAWALS. ALSO THEY WRITE ME THAT THEY REFUND MY LAST DEPOSIT OF €100 WHICH WAS FROM MY MOTHER'S CARD BUT AT THIS POINT THEY SHOULD REFUND ANY DEPOSIT MADE FROM THAT CARD IF THEY WERE NOT POSSIBLE TO USE IT.
IT'S A SCAM DO NOT PLAY IT. HOWEVER I WILL PROVIDE TO MAKE A TRITE POLICE REPORT!
Really? 😀😀
Did you use someone others card???
Well you see there is still saying. Play stupid games, win stupid prizes.
OMG this casino seems to be notorious.
Why don't you people but a warning in your front page about this casino that it might not pay and that its untrustworthy?
May I ask if you experienced some issues there?
Hi Jaro!
Yes:
Rtbet, Myempire (closed my account), Slotpalace (closed ma account), Amunra (closed my account), Posido (there im VIP , and i try to conversation my VIP account manager, what is the problem)
There is similar platform... and connected to my FunId (My FunId is verified too)
Well, but i have got similar platforms, where i can use any bonuses, but now im fustrated and i wont play anywhere after this!
I didnt cheat, or any "wrongdoing", just lost about 4000 EUR in 3 months!
I know, they can decide without any explainison, but... you know a bit interesting!
Regards
Gabor
Exactly the same thing happened to me. By decision of the administrator, all bonuses and achievements with points (a lot of money) have been withdrawn from all casinos in that group (58 casinos). I have been lost as a user.
They didn't do this before, but now when you want to withdraw money they will ask for verification, and it is practically impossible to verify yourself. They will ask for bank account transactions and several photos. When you send everything they will tell you that it is not correct or that they need time (it happened to me at funbet) until you get tired of waiting. Believe me, they are a scam.
Exactly the same thing happened to me. By decision of the administrator, all bonuses and achievements with points (a lot of money) have been withdrawn from all casinos in that group (58 casinos). I have been lost as a user.
And the casino didn't tell you anything more about it? I know this happens a lot, but it's mostly in cases where players only take bonuses and deposit a little. I don't know if that was your case, but anyway, if you have enough points left, that's sad.
Have you tried asking the casino if this can be changed or is it a final decision?
They don't respond to me by email and by chat they tell me that they don't know anything, that it's the administration's decision.
When I spent +10000€ at Frumzi without making any withdrawals (all losses) they treated me like a king, with a personal advisor. When I had some luck at Rtbet and made withdrawals of €500 and €800, I went up to VIP level) it was over. It is important that people know that if I have any profits they will do everything possible to prevent me from getting paid or coming back.
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