AmunRa Casino - general discussion (page 3)

Well, as long as the casino doesn't need verification, we'll see if the money comes to you without any problems. Of course, if there are any, just let us know. 

Anyway, which method you used for withdrawing ?

I made a Deposit with Mastercard that is my bank card and the withdrawal method is exactly the same thing. That is, a withdrawal to my card

Thanks, you did well because it is recommended to withdraw using the same method as you deposit, so I see you succeeded. 

Now, as I mentioned before, we will have to wait and see what happens and if the casino will send you the money. 

I hope it does and you will be satisfied. 🙂

March 15th today still nothing.. I emailed them and they said their goal is to have the withdrawal within 3-5 business days from the day the withdrawal request started... Now we will have a weekend and Monday which is a Holiday ... I believe from the third and after ... how you see it

Since some casinos don't process withdrawals over the weekend, we'll see. The good news is that they are still communicating and trying, so I would wait to see if they can fit into the timeframe mentioned above. Not to forget, we give casinos 14 days to sort out the process, so I don't think it's too much yet. We'll be waiting if you get them in the next few days or not.

Let me know how you get on.

in the company anymore mate?

Amunra

THEY ARE SCAMMERS I WAIT 1 WEEK FOR THE WITHDRAWAL OF MARCH 11TH TO COME IN AND THE ACCOUNT MANAGER EMAILS ME THAT MY WITHDRAWAL WAS CANCELED WHILE I ENTERED THE SAME WITHDRAWAL METHOD AS THE DEPOSIT! scammers I will send them out of court the money is all mine and belongs to me!

WHEN HE TOLD ME THAT THE WITHDRAWAL WAS CANCELED AND THE MONEY WOULD BE RETURNED TO MY ACCOUNT IT NEVER CAME!

Oh, so it's not the happiest update. It is usually recommended to withdraw in exactly the same way as you deposit, because this payment method is already verified, so I don't know what the issue could be in this case. Have you tried to find out why this situation occurred ? Since you haven't received your money back, I would probably think about filing a complaint where our team would try to help you. 

What do you say ? 

I emailed them and told them I'm asking for receipts and documentation as to why the withdrawal was cancelled, and they didn't reply. I have 10 thousand euros in me which I won and I want to withdraw it, it is my money. If you could help it would be good because these 500 euros were never returned to me

If you have such issues and the casino is not responding to you, then a complaint might be a good step and let's see where our team would get in your situation. 

You can find the link where you can file a complaint here. 

Also, if you don't know what to expect from this process, feel free to check out this guide and you'll have an overview of all the essentials.

I'll keep my fingers crossed and if you have any new information, let me know. 🤞

I can’t open the links. They say error

May I ask for the screenshot showing the error and the URL of the page?

Anyway, I suggest clearing out the cookies and temporary files. Alternatively, you may also try an anonymous mode.

Let me know whether it helped, please.