4 months ago
If you want to discuss anything related to Aerobet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.


Hi guys.
I played in aerobet.com at the very beginning of last month, May 2nd.
I requested withdrawal May 3rd, after KYC was approved.
My withdrawal is still pending
Today is June 10th. 5 1/2 weeks have passed. Aerobet promotes up to 72 hours processing time for withdrawals...
I have repeatedly contacted their livechat who offers no explanation for delay, nor a timeframe for processing withdrawal.
I have emailed their support many times, to which they have replied to none.
Yet Aerobet.com has an above average safety score in online review sites🤔🤔🤔.
Anyone with similar experiences with this casino?
Hi,
the support really has a thing or two to improve on. Only here to add that I checked the caisno history and the overall decent rating comes from resolved complaints, which indicates the casino pays out, but eventually with delay. I'm sorry you had to experience this delay on your own. Let's see how they respond to the complaint of yours.

This probably one of the worst casinos I have played on, plus something not right with the games? Either to fast to slow but some kinda skullduggery going on here.
I’m shock they have a 7.8 from
guru and still wondering how this was achieved or do you do any follow up with casinos you rate?
stay away from this casino plus not sure about they licence.
anjouan is offshore license regulated and domes apply same player protections we in UK or Ireland has.
hence casino guru falls short

I understand that the casino review is not to your liking. We can surely go through all specifics listed in the reviews, which are basically part of the calculation.
Technical stability of the games across the casino and game providers is truly not part of the casino review, but we have user reviews or forums to cover highly personal gaps, if that's the case.
Well, the Anjoan license is clearly shown, as well as info about resolving players' complaints.
On the other hand, it's perfectly ok that one particular number, calculated from technical aspects, cannot eventually meet all players' experiences.
By the way, Simon is about to launch a specific responsible index focusing on the responsible tools and practices, which could be interesting for players with specific needs. Coming soon.


Thank you for your opinion. I agree that it's important to have sources for checking the licenses. I also think that people from any country know whether they are allowed to play in offshore casinos. Especially since the local license, of course, does not mean that operators without a specific local license will disappear from the internet.
It's good to have a chance to highlight the problematic parts, of course. 👌

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