A Big Candy Casino - general discussion (page 5)

Yeah they’re telling I have 7-10 business days for approval, sooooo we’ll see what happens from that, I’ve supplied documents and have been verified so hopefully all goods

Do you have problems about withdrawal?

It’s just still pending, I only did it on the 2/02/24 so they keep telling me it’s still within the 7-10 business days, so the fiannce team told me my winnings will go to a certain bank account I gave them with my bank statement I supplied them

Aha

its a regular procedure.

Hope everything will be ok 🙏

I don't think there is any need to be negative yet as you have only just made your withdrawal recently. I see that the verification was successful, so now you will have to be patient and I firmly believe that you will get the money.

If you have any updates or problems and the casino has not communicated with you, we will be here. 🙂

After 7months I am still waiting on THERE BULSHIT LIES .BEST TO STAY

AWAY FROM THESE SCAMMERS

Hello there. Just to make sure, is this one here👈, the casino you are talking about? And just please mind your language a little bit, thanks.

Would you like to tell us more details about the issue, so maybe we could help? 🤷‍♀️ There is always the possibility of submitting a complaint, our team would surely try to solve it out. Please let us know, if you need any assistance.

Hey, my withdrawal got approved soo I guess that’s a good sign just waiting on it to get into my bank account

That's what I like to hear. I hope the money will come to your account soon. 

Be sure to let me know when it does. I'll be waiting. 🙂

Just curious, how much was your withdrawal? I’m still waiting for $10k USD from these clowns.

I am wondering if the dollar amount has something to do with the delays….

Hi, I saw that you also had a complaint filed against this casino and it ended up being unresolved because the casino didn't resolve it in the end. 

I assume you have been waiting for this money for quite a long time. Are you still in contact with the casino and have you had any updates from them regarding your money ?

I have been nagging them every 3 hours via automated emails. They respond with the same responses for the most part.

1000 AUD it’s been approved but I’m seeing if it comes within 10 business if not I’ll have to escalate it

Hmm, that's a pity and I think that by writing so frequently, you probably won't solve much. 

Anyway, how long have you been waiting for your money? 

Since November 18th.

Going to increase the frequency of emails eventually.

i want my money. And it does not cost me money or time to do this lol.

Oh, that's quite a long wait I'd say. 

However, I'm wondering if you'll eventually be able to get your money out or if the casino will just ignore you. What does the casino give you as a reason for not having your money ? Is it still the same templates ? 

It’s different templates depending on the rep, but they say the same thing.

have people actually got there withdrawl money before? its coming close to 10 days and havent recieved anything yet

I see, so you are still spinning in a circle. In such a case, there is nothing to do but hope, even if I were skeptical, but I want to believe that everything will work out well in the end.

If you have anything new, be sure to let me know. I think it would definitely help the other players as well. 

If you go through this whole thread you will surely get the answer to your question. The last time I saw a similar situation resolved, according to the complaints, was last December

However, you still haven't heard anything and the casino is not dealing with you or ignoring you ? We give casinos 14 days to resolve the withdrawal process, so if you will be still at the same point, then I recommend you file a complaint. 😕