24Slots Casino - general discussion

If you want to discuss anything related to 24Slots Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

So are reviews made by registered users of Casino guru the same day or the day before the publication of the review to be considered reliable? Katasep, Rabiji, Tagiwa, Rajira then joined Casino guru and all four randomly rated 24slots casino same day identically r almost same words. These are some nice coincidences! It all comes back now..

Hi, thank you for pointing this out. They are considered to be reliable, but we already prepared big changes that will be released within 2 weeks. Those changes will be active within 2 weeks. We're going to assign every single review an individual value. That means the player's history and overall activity on our website will influence the review's impact on the overall casino user rating.

I went through all the reviews you mentioned here. I see 2 of them as very suspicious, but I would need to see more data in order to be sure that I can reject them. We constantly get back to some reviews and reject them retroactively based on the new data that we get about the casino and their reviews. For example last week, I rejected around 15 positive reviews for a single casino, only because I finally got enough data that helped us to make a better image about which reviews are fake and which reviews are genuine.

You also need to take into account that casinos who get fake reviews use different strategies. Some motivate real players with bonuses in exchange for the positive reviews. Some ask their employees to write reviews regularly, other have just 1 person who writes the fake reviews on a regular basis, others mix everything mentioned together. It's a really tough and complicated process and we've been improving the user reviews system since we introduced it 1,5 years ago.

Anyway, I'd like to reach the point where we'll have something that we can call "verified reviews". Those reviews would be provided by players who'll provide us a proof showing that they really played in the casino. The problem with fake reviews is everywhere. You can't even trust the restaurant's reviews you see on Google maps. You can pay companies for writing the reviews for you and they won't be written by new users, but by users marked as "the local guide" as well 😕

Forget it.

The two reviews you called "suspicious" remained and you also approved another fac similar to these. Fake reviews like casino license.

Ahhh, carsix79.🙏

If you read the whole post, I'm sure you wouldn't say this. 🙂

Daniel explained how the process works and why we face a real issue distinguishing fake reviews for unbiased ones. Do you think we would leave two pieces there on purpose? Just like that?

How about giving us a hint instead? Are you 100% sure some two (I do not know which reviews you're talking about) reviews are faked? We'd love to see some proof, believe it or not, we'd appreciate that.

Just recently a new email has been set up, feel free to use it: community@casino.guru

Help us deal with fakes if you can.

Even a mule understands that the reviews made by pseudo players who registered the same day (or the day before) to review a single casino and also use the exact same phrase ("the money was withdrawn quickly and without problems" are false ").

Then writing that support responds quickly when they never replied to me via email and blocked my chat is ridiculous.

At least they were smart to write them so as not to clearly understand that they are fake.

Carsix79, you obviously missed I'm interested to see concrete examples.

I don't care about your mule 😀.

So, I'll make it short this time: Can you state any concrete examples?

Anyway, I guess this sentence provides a solid hint, you are not 100% sure those reviews are fake... 🙂

"At least they were smart to write them so as not to clearly understand that they are fake."

What is your point, I wonder?

But have you read the last 3 reviews of this casino? In particular the penultimate and the antepenultimate?

Your colleague Daniel also wrote that there are some suspicious reviews about this casino. It seems you're the one who doesn't want to understand..

Fine, now we have a concrete tip - thanks.

Still, without proof, we can't just deliberately delete or reject reviews. This is a point you keep ignoring. We must responsibly, always keeping in mind the reason for rejecting must be solid and plain.

As Daniel mentioned "I went through all the reviews you mentioned here. I see 2 of them as very suspicious, but I would need to see more data in order to be sure that I can reject them. We constantly get back to some reviews and reject them retroactively based on the new data that we get about the casino and their reviews."

Can you now understand suspicion is not equal to proof? Daniel already said that, so I'm not the one who is out.

Just be reasonable, please.🙏

Anyway, those are the last two:

Hello everyone, how are the payments with this casino? Are they fast? Are they causing problems for the account? Do I want to check something else or is the verification it asks for on the first withdrawal enough??

Hello, Claudioro78!

May I start with a little warning? You see, this specific casino is not among the trustworthy ones, based on our methodological review. Just take a look on the results 👈

I consider these warnings to be quite a good answer to your question:

"Very high value of withheld winnings in player complaints in relation to the casino's size"

"We consider the casino's T&Cs to be unfair"

Well, I suggest you follow the feature "recommended casinos" to stay within safe borders. What do you think about it?

Hello everyone

how do you rate this casino?

I made a withdrawal and they did the initial verification (documents, photos, Carta3, etc.)

but I'm afraid they're trying everything they can to avoid paying the winnings.

I say this because everything happened to me with another casino.

I also ask you what the payment times are??

I started an online chat with the casino but they didn't give me a time when the payment is processed by another institution

Hi, I see that Radka already answered your questions and gave perfect arguments why you probably should not choose this casino. 

Regarding the verification, did you pass it successfully ? What payment method did you use to withdraw ? 

Thank you for your warning but unfortunately I had already been playing with these casinos for a few days.

In addition to the initial documentation, they also looked for my bank statement where the winnings could be credited.

they replied that everything is ok and that the winnings are being processed/paid.

I currently have to collect 2k on two withdrawals.

I hope I didn't do something stupid and that the payment is short.

will update

Thank you

Bank transfer, verification passed.

Thanks for the useful additional information. I will be glad if you update me also in the context of whether you got the withdrawals or not. I see that the verification was successful which is important and now there should be no problem to make a withdrawal. 

So I will wait for what you tell me. 🙂

update

The money was successfully deposited about a week ago.

Now I'm going to tell you about a new problem I'm having.

two days ago I recharged my account with a cashback voucher, I played little by little and withdrew what I was allowed, but in the end I had no more real money but I still got to have 4k in casino bonuses.

With this money now, how will it end?

Did I understand correctly that 4k is bonus money yes ? Do you still need to meet some conditions to get into real money ? That's probably what I'm trying to find out. If something is not clear to you, be sure to ask support because they should be able to answer you. 

Feel free to tell me what they told you afterwards.