24CasinoBet - general discussion (page 2)

It's definitely far to long.

To be honest I wasn't expecting this at all.

I wrote to them 2 weeks ago, that I'll try to ask IBAS or somebody similar to be part in resolving this, maybe that help a bit.

Anyway, fingers crossed for rest of you guys.

I'm sorry the translated text does not make much sense to me. 

I would wait for the complaint and involve the lawyer afterward, but it's up to you of course.

I urge you to play only in casinos with at least a good reputation, you can always check the casino review here on our website and decide whether it's safe to deposit your money.

This site is NOT a good choice if I may say:

Hi I wanted to update you on my case which has unfortunately been categorized by you as unsolved. On 30 June 2022 I asked for a withdrawal of 1800 € and after 3 months of apologies and lies I received an email (attached) today 30 September 2022 in which my withdrawal request was refused, specifying no reason for the refusal and inviting me to try again to make the withdrawal again. Consider that my account had been verified and the IBAN of my bank account is in my name only and belongs to the same account with which I made several deposits on this crappy platform. Today I repeated the withdrawal informing them that legal action will be taken if they again refuse to process my payment. I ask you of the casino guru for further advice and if from your experience you believe that they will never make the payment. Thanks for your attention.

Hello there, I'm sorry we were not able to help you through the complaint. The casino was rewarded with black points, sadly the current reputation is pretty low and it makes it more complicated to get in touch with such casinos. 🙁 Quoting from the complaint now:

"We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts to resolve any kind of issue have died as the complaints grew in numbers. We strictly recommend staying away from 24CasinoBet. I wish I could be of more help."

I made the € 1800 withdrawal again by emailing the documents and the great thing is that they told me it will take 7-21 working days as it was on June 30th when I first requested the withdrawal. I am afraid that with this game I will refuse withdrawals after 90 days of waiting and request it and then wait who knows how long, I will never have the money. I'm going to look for them personally if I don't have my money and I'm sorry to tell you but it's not fair that you mediate with this online site that has proven itself to be a scam. You should put it on the black list without any doubt, I know that you advertise it in a negative way and you do not recommend it but even a bad advertisement is always an advertisement. However, if you have any advice for me, I am always listening and thanks for your attention. Sincerely

Hello, I'm sorry that this happened to you. I'm far from educating you now, but I feel that would be quite good if you could check each casino in advance next time you like to play. We try to review especially bad casinos so players are worn in advance. This particular casino even provides fake games and is currently unlicensed, personally, I'd say that 1,5 points out of 10 - is not an advertisement:

Normally, we would suggest contacting the licensing authority, but as I already mentioned, this casino is currently without any license.

I'm truly sorry.

Yes, you are not the first who could not get his winnings. It's a shame that casinos like this still exist...

Hi Radka thanks for the reply. I will keep you updated if there is any news. A greeting

Hello there,

what has happened, please? Do you feel you need help? Submit a complaint and we will try to investigate. If the casino fails to cooperate, it will be rewarded with black points at least.

Hi there,

that would be very kind.