22bet Casino - general discussion (page 14)

My main issue is with the local payment gateway bKash in Bangladesh. However, I withdrew via crypto on August 27, 2026, and received it shortly after.

Thanks, that’s actually an important clarification.

The fact that your crypto withdrawal from August 27 was processed and received shortly afterwards suggests that the problem may be specific to the bKash withdrawal or the local payment route rather than withdrawals from your account being blocked altogether.

If the original 3,500 BDT bKash withdrawal from August 18 is still showing as "In progress," that would be the part I would continue following up on with 22Bet, using the query number you already have. I’d also keep the successful crypto withdrawal as part of your records, since it helps show the difference between the two withdrawal methods.

As we discussed earlier, because the funds themselves come from sports betting, our complaint team wouldn’t be able to handle the dispute here. Still, this additional detail makes the situation a bit clearer: the unresolved issue appears to be the bKash/local payment processing rather than withdrawals in general.

Please let us know if the bKash withdrawal status changes or if they finally give you a specific explanation for the delay.🙂

Dear Jaroslav,

To add important context, 22Bet support explicitly promised me via email that Ticket No. 20996210 would be resolved within a maximum time frame of 27.08.2026 (00:47).

It has now been several days past their own given deadline, and they are still giving generic answers and stalling the process without cancelling or releasing the 3500 BDT. I have attached the screenshot of their commitment email for reference.

I will keep you updated if there is any response from their complaints department or regulators.

Dear Jaroslav,

To add important context, 22Bet support explicitly promised me via email that Ticket No. 20996210 would be resolved within a maximum time frame of 27.08.2026.

It has now been several days past their own given deadline, and they are still giving generic answers without cancelling or releasing the 3500 BDT. I am attaching the screenshot of their commitment email for reference.

Since their support is non-responsive, I have also lodged a complaint with AskGamblers (currently under review). Could you please tag the official 22Bet representative here on Casino Guru so they can escalate Query No. 20996210 directly?