1xBet Casino - general discussion

If you want to discuss anything related to 1xBet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

The casino refuses to close my account, I talk to live support and when I request closure they leave me talking to myself. I don't know what else I can do because I don't want to use 1xbet anymore!!!

Hi, what answer do you get when you ask the casino to close your account ? Did you try to write to the official email about the closure ? 

However, if the only thing the casino does in this case is to cut you off and not communicate, it would probably be a good idea to file a complaint. 

What do you say ? 

Hello Jaro. So, they leave me talking alone in the chat, 3 times with 3 different agents this happened repeatedly, it seems to me to be company policy not to accept account deletion requests.

Yes, I also sent an email about 3 days ago and still haven't received a response.

I don't think it's right for a casino to ignore such a request and it should be treated very seriously. I think in this case a complaint would be the best thing to try. What do you think? 

I don't think it's correct either. I'm going to think here, if I open a complaint it's because I really want to close the account.

If you can't make it and the casino doesn't take your request into consideration, I don't think there's anything to think about. Anyway, I'll leave the final decision up to you. If you think you can make it with the casino on your own, I won't be pushing you into it. But we're here if you need us. 🙂

I've been playing for a long time and I have no problems. Casinos motivate you to play with them in many ways, thanks to bonuses, for which we are very grateful.

Hi, pleased to see you have a good casino experience. As for bonuses, I would say that more and more players are playing with them less, as there are often issues with withdrawing or fulfilling the requirements. However, in this casino, have you succeeded yet ? Have you won any of the bonuses here ? 🙂

This 1xbet casino is the dirtiest I've ever seen!

I won a bet and they blocked my account for no reason, guys, run away from this 1xbet casino, I practically have to take legal action now!

Hello, I made a withdrawal request at the casino more than 10 days ago and until today no payment has been made!!

account: 836994721

I have two withdrawals blocked!

Negligence from 1xbet I have been waiting for two withdrawals since the 27th of April and so far nothing. They don't solve it, and the money is stuck on the platform, even though the withdrawal has already been processed, they don't release it. They are a fraud, stay away from this platform. 1xbet does not solve players' problems.

I have the same problem, this platform is a fraud. It's a financial pyramid

Yeah, I'm still hoping to receive this money, but oh well!!! Many people in the same situation

There is a guy who helps to recover the money by searching for the Green club on Instagram. He charges a fee. But it's worth trying

I looked and couldn't find it, what's the @?

This site is cursed, this 1xbet is stealing money from Brazilians' accounts, the federal police are already after them

Hi, for the start I would say that we give casinos 14 days to sort out the withdrawal. 

However, from what I can see, you've already filed a complaint, so our team will have to wait to see if you get the money by then. 

Did the casino tell you why they haven't sent you anything yet? Have you already verified your account here? 

Let me know.

Hello, I wouldn't say right from the beginning that the casino is a scam. I see, and you also said, that your withdrawal was processed, so I firmly believe that the money will reach you. 

Anyway, have you been in contact with the casino and trying to find out what the situation is now ? We are giving them 14 days to sort the whole process out and send the money. Have you been able to verify your account here yet or was that not necessary ? 

I would try to be patient and if nothing changes then our team will try to help you since you have open complaint. 👍

I have sent numerous messages and emails and they do not respond to my problem and I still have my money stuck on the platform.