Jaroslav
3 hours ago
The truth is, the casino isn't investigating anything—they've already closed the case. They're just trying to come up with excuses, but I gathered all the evidence I had, from the moment I received the bonus all the way through my interactions with customer service, and the team here is looking into it. I received a bonus and, after two spins, met the rollover requirement—the money appeared in my gaming account right then and there, but disappeared the very next moment.
Automatic translation:
