1Red Casino - general discussion (page 2)

I explained it to the support 8 times, please tell me what exactly was rejected, then the support said, as I see everything was confirmed!!! That was obviously a lie and I didn't need to. That's just the way it is, some casinos are so on it and try everything to not pay out their money to players.

Unfortunately, this is the case for some.

First of all, every beginning is usually difficult. 🙂

Maybe give them another chance & if you see that it's not getting better you can turn your back on them 🫡

But it's just a tip amigo 🤜🏻🤛🏽

Yes, every beginning is difficult, I am verified at well over 50 casinos. Also had a lot of patience, since they kept sending me the same standard text without being able to tell me what I have to upload now, since they didn't even declare the documents as rejected, but as "under review" I decided to do so determined to write a review that does justice to all the trouble the casino has to offer. 🙂

Dear Holzi, you are free to say whatever you want, that's the nice thing 🙂

But it is a rather new casino 🙂

Believe it or not some of these casinos are rather inexperienced and new 🙂

For this reason, some things can sometimes appear bad, which in reality are not meant at all because, as I said, some are new and learn over time. 🙂

That's why I said maybe give them another chance. 🙂 of course this is at your discretion and I would NOT want to tempt you to play or stay there 🤜🏻🤛🏽

But sometimes the beginning is difficult and then as light as a feather 🙂

I wish you a nice day!

It's nice to have you here with Guru 🙂

If you need help or have questions, someone will always answer you as soon as possible 👌🏻

Have a nice day & if you gamble today GOOD LUCK!!!!

Fair enough. I was hoping for some sort of misgendering or just a simple human error on the casino's end, but you made it pretty clear...

Did you eventually receive your money???

No, it was impossible to get it there.

Hi, I noticed that you have already filed a complaint against this casino and you have a problem with withdrawing money. How long have you been waiting for your funds ? Has your account been fully verified ? Let us know so that other players can see what you are going through. 

Hi Jaro.

Been waiting since 08 September 2023, but withdrawal was approved on 10 September 2023. Account fully verified, ID, bank account and proof of adress. No wagering of bonus applicable. Withdrawal via the same bank verified account. It is also the account i used to deposit into my casino account.

Thanks

And all proof available on request Jaro

Hi, don't share your personal data on the forum because it could be more harmful than helpful. As for your situation, I think it's been quite a long time. I see you're trying to withdraw the same way you deposited, which is also appropriate. Has the casino given any reason why it's taken this long ?

However, I saw that your complaint has been postponed and is awaiting a statement from the casino. In this case, we are left to wait to see what the casino's position is. 

I firmly believe that everything will be resolved and will turn out well in the end. Fingers crossed.🤞☘️

Ok thanks for the advise Jaro. All they say the whole time is that it takes time and i must wait patiently. Thank you Jaro, appreciate your help and good wishes

You're welcome.

Hmm, I think you've waited quite a bit, but I guess that's all you have left. We'll be wiser if the casino responds to the complaint. 

For now, we'll just have to be patient, since I too am waiting to see how this will eventually turn out. 

Good luck. 🙂

Hi Jaro. Pleased to let u know i was settled in full!!

Thanks

Crawford Joubert

Great and awesome indeed! Thank you for such a piece of good news.

✨✨✨🙌

If you ever need anything else or just chat a bit about gambling, make sure to come back 😉

Thank you so much for your help you guys, appreciate it.

Crawford Joubert

It's perfectly fine and you're welcome. I wish you the best of luck and when you have anything you would like to share, don't hesitate to write. 😊

Hi guys!

I'm having problems receiving my payout of 1700 euros at 1red.com.

I am a regular customer at 1red, fully verified, have already had withdrawals there and won well 2 days ago and requested a withdrawal of 1700 euros.

2 weeks before I had a withdrawal of 500 euros there and strangely enough there was

There were technical problems and my withdrawal was rejected about 6-7 times.

I was then helped in the support chat and the employee called the 1red finance department to solve the problem. After about 20 minutes the money arrived.

But now all I hear from 1red Casino is that I should wait and be patient.

After 2 days, as a regular customer, you can expect that my withdrawal will be approved because I played without a bonus and won, what else do you want to check after 2 days other than

Click on Accept Payout.

After 2 days in the chat they still say I should be patient and they apologize

for the long delay in my payment.

A few times I asked in the support chat there and the same ready-made answers always appear in the support chat at 1red, be patient, apologize 1000 times blah blah etc.

As a comparison, at VerdeCasino, if I play there every now and then and pay out something, a payout via bank takes about 8 hours without any problems.

I've always received my payouts from 1red, so far so good, but what's going on with them now, this stalling tactic, is it necessary to scare away regular customers?

10 months ago my withdrawals there only took a few hours and now? By simply

Catastrophe.

I don't have any problems with the fact that it can sometimes take a little longer because of the high volume of payouts etc. it's just the scam that's going on with them that's annoying.

I ask for help so that I can receive my payment.

Hi, I've read what the problem is at this casino and I'll summarize it as follows. 

We give casinos 14 days to resolve the withdrawal process and I don't think two days is too long, so I wouldn't be immediately negative and say it's a scam. Try to be a little patient and if nothing happens within the time I mentioned, then we will try to help you. There is no need to panic yet, as you also mentioned that you have had successful withdrawals here before. 

So would it be possible to be calm and update the us when something changes ? I firmly believe that you will get your money.  ☘️🤞

ok i do. So far the money has still not arrived 🙁