1Go Casino - general discussion (page 2)

I click to go to another question because my problem is not there, and then there is nothing like in the second picture, it’s empty,

I have spoken to our complaints team. Do you have the option to turn on the VPN and try to change the country and then file a complaint ? 

As for the fact that there is no question that fits your case, that's fine. Try clicking on any of them and get on with it. It doesn't work that way either ? Because if you click on those questions, then you can explain what your specific problem is, so our team would understand. 

Also, have you tried all the options I wrote in my previous answer ? 

Is it normal to wait 30 days for a withdrawal at this casino?

Do you actually wait that long?🙁 I don't think we could call it normal. What is the reason for this delay? Do you know?

I'm currently waiting 25 days. This is normal in casinos from this owner. This isn't the first time this has happened to me. Despite everything, they have paid out so far. We'll see how it goes this time.

Oh, wow! That's a long wait, indeed. If you need our complaints team to intervene, please let us know for sure. I hope that your money will arrive soon.

Are you fully verified there already?

On the thirty-first day, the money arrived in my account.

Oh you waited a month which would have been a disaster for me. I probably don't need to ask if you'll play here again and I'll probably keep that question to myself. 

However, in the end the most important thing is that you got the money, at what price you can decide for yourself. 

I hope everything will be alright and in the future the experience will only get better.