Fortune Coins Casino Review

The player from North Carolina faces ongoing verification issues with Fortune Coins, preventing her from withdrawing funds. Despite submitting all required documents, including proof of a name discrepancy, she encounters repeated delays and vague responses from support, extending beyond the promised 3–7 business days. She requests assistance in completing her verification and processing her withdrawal.

The player from Ohio encountered significant issues with the verification process at Fortune Coin casino, which hindered his ability to withdraw his winnings. Despite providing various forms of identification, including a photo of his ID and several official documents, he received repeated rejections due to mismatches and inadequacies in the documentation. He felt that the ongoing verification requirements might have been an attempt to prevent him from withdrawing his funds. The complaint was closed due to the player's lack of response to the Complaints Team's requests for further information and documentation, preventing further investigation or resolution at that time.

The player from North Carolina faced difficulties withdrawing her winnings after being asked for various identification documents, despite having submitted everything requested. The casino then claimed her case had been escalated, which left her frustrated about the delay in her withdrawal. The complaint was closed due to the player's lack of response to inquiries and reminders from the Complaints Team. No further investigation or resolution was provided at that time. The player could reopen the complaint in the future if she chose to resume communication.

Player has deposited a 100$ but did not receive the Fortune Coins. According to the player, casino claims the purchase has been already made but did not specify what happened to the Fortune Coins. Bank is also refusing to help, since this was a debit action, not a credit-related one. Casino has ignored mediator's appeal and case is still unresolved.