HomeOnline CasinosFenikss Casino Review
Fenikss Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
  • VISA
  • Mastercard
  • Trustly
  • Bank transfer
  • Luminor
  • SEB Bank
  • Swedbank
  • citadele
Withdrawal limits
 per month
€8,000
SIA ALFOR
2015
> $1,000,000
  • Latvia
OverviewBonusesUser reviews1Safety Index explainedDiscussion1Payment methods8
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Fenikss Casino Review

Fenikss Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Fenikss Casino has a High Safety Index of 8.5, which makes a recommendable option for most players in terms of fairness and safety. Continue reading our Fenikss Casino review to find out more about this casino and determine if it's the right fit for you.

Safety Index of Fenikss Casino – Is it fair and safe?

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of Fenikss Casino, we thoroughly read and reviewed the Terms and Conditions of Fenikss Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.

Considering our estimates and the factual data we have collected, Fenikss Casino appears to be a average-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

As far as we are aware, no relevant casino blacklists mention Fenikss Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

All in all, when combined with other factors that come into play in our review, Fenikss Casino has landed a High Safety Index of 8.5. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.

Terms and Conditions of Fenikss Casino evaluated

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We did not find any unfair or predatory rules in the Terms and Conditions of Fenikss Casino during our review.

Player complaints submitted about Fenikss Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We have found no relevant complaints about this casino.

Fenikss Casino user feedback and reviews evaluated

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 1 player review so far. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Licenses and company data

Fenikss Casino is owned by SIA ALFOR and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.

Fenikss Casino has been granted a gambling license in Latvia.

Note:Fenikss Casino is connected to land-based casinos or betting shops. Judging purely by the online casino website, this casino would have a lower Safety Index than it currently has from us, however, it has been increased because of the availability of brick-and-mortar establishments and the credibility they add to the online casino.

Payment methods, win and withdrawal limits

Fenikss Casino supports 8 payment options. This includes: Mastercard, VISA, Trustly, Bank transfer, citadele, Luminor, SEB Bank, Swedbank.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
EUR 8,000 per month No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. You can find languages available at Fenikss Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes
Russian Yes Yes Yes
Latvian Yes Yes Yes

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Fenikss Casino, managing your account, withdrawals, or other matters. Fenikss Casino has an average customer support, judging by the results of our testing.

Slots and casino games at Fenikss Casino

Fenikss Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Other card games, eSports betting, Other games.

Casino games from 6 game providers are offered. This includes NetEnt, Novomatic, Evolution Gaming, Pragmatic Play, Greentube, Amusnet (EGT).

Fenikss Casino bonuses and promo codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by Fenikss Casino in our database at the moment. More information is available in the 'Bonuses' section of this review.

Note: Our separate page features details on Fenikss Casino bonuses for additional information about this casino's offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
  • VISA
  • Mastercard
  • Trustly
  • Bank transfer
  • Luminor
  • SEB Bank
  • Swedbank
  • citadele
Withdrawal limits
 per month
€8,000

Games
Show all

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
No craps
Keno
No scratch cards
eSports betting
No crash games

Language options

English website
All languages (3)
English customer support
All languages (3)
English live chat
All languages (3)

Game providers

  • NetEnt
  • Pragmatic Play
  • Novomatic
  • Evolution Gaming
  • Greentube
  • Amusnet (EGT)

Positives

  • Backed by land based shops
  • Good selection of slot games
  • Simple and clean website design
  • Phone support available
  • Mobile casino application for iOS and Android

Negatives

  • There may be a maximum 4 withdrawal requests in one month
  • Live chat support is not available 24/7
  • Small selection of game providers

Interesting facts

  • Casino only for residents of Latvia
  • The company focuses on both casino and sports betting
Author & Guarantor: Ayberk Ayan Last updated: 16 Feb 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Fenikss Casino bonuses

Browse all bonuses offered by Fenikss Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (1)

User reviews of Fenikss Casino

This is a place to share experience with Fenikss Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 1 user

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

• 8 months ago
Been visiting this casino on and off in the past couple years, and never had any positive experience, it has not changed in the past 5 years and the game providers are also still the same. Have deposited couple hundreds over the years and never won anything big or worth mentioning.
  • Responsive website and loading time;
  • Detailed responsible gaming section with options.
  • Only 3 deposit methods;
  • Only 5 game providers;
  • Not all games available;
  • Not much bonuses.
Safety Index explained

Safety Index of Fenikss Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Fenikss Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.5/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Other factors

  • Reputation helped by land-based casinos or betting shops
  • Low withdrawal limit: €8,000 / month

Complaints about Fenikss Casino and related casinos (0)

0All0Opened0Not solved0Solved0Rejected
This tab does not contain any complaints

We do not have any complaints about Fenikss Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.

Discussion

Fenikss Casino Discussion

Discuss anything related to Fenikss Casino with other players, share your opinion, or get answers to your questions.

Casino Guru

We want players to understand gambling.

Payment methods

Fenikss Casino payment methods

Currencies
EUR
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