HomeOnline casinosFenikss Casino Review

Fenikss Casino Review

avatarAyberk A.
Last updated 08/2026
Safety Index
8.6
User feedbackNot enough data
1 review
avatarAyberk A.
Last updated 08/2026

Read our Fenikss Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Doesn't accept players from Ohio
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Pros and cons

  • Backed by land based shops
  • Phone support available
  • Simple and clean website design
  • Live dealer games are available
  • Live chat support is not available 24/7

Casino screenshots

fenikss_casino_homepage_desktop
fenikss_casino_game_gallery_desktop
fenikss_casino_promotions_desktop

Fenikss Casino Review

This review of Fenikss Casino covers the full picture. We used our casino review process to weigh up what it does well against where it falls short. The casino's Terms and Conditions, licenses, player complaints, support, and limits were all reviewed by our team. Based on these factors, they worked out where this casino stands from safe and legit to a scam.

Our team's review data was used to calculate the casino's Safety Index. This score rates the safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Fenikss Casino has a High Safety Index of 8.6, which makes a recommendable option for most players in terms of fairness and safety. Take a look at our full Fenikss Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.

Safety Index of Fenikss Casino – Is it fair and safe?

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of Fenikss Casino, we thoroughly read and reviewed the Terms and Conditions of Fenikss Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.

Considering our estimates and the factual data we have collected, Fenikss Casino appears to be an average-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

As far as we are aware, no relevant casino blacklists mention Fenikss Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

All in all, when combined with other factors that come into play in our review, Fenikss Casino has landed a High Safety Index of 8.6. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.

Terms and Conditions of Fenikss Casino

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We did not find any unfair or predatory rules in the Terms and Conditions of Fenikss Casino during our review.

Player complaints about Fenikss Casino

Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.

We have found no relevant complaints about this casino.

Fenikss Casino user feedback and reviews evaluated

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 5 reviews, and we have only received 1 player review so far. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Licenses and company data

Fenikss Casino is owned by SIA ALFOR and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.

Fenikss Casino has been granted a gambling license in Latvia.

Note:Fenikss Casino is connected to land-based casinos or betting shops. Judging purely by the online casino website, this casino would have a lower Safety Index than it currently has from us, however, it has been increased because of the availability of brick-and-mortar establishments and the credibility they add to the online casino.

Payment methods, win and withdrawal limits

Fenikss Casino supports 13 payment options. This includes: Mastercard, VISA, Bank transfer, Indexo, PaySera, Wise, N26, SEB Bank, Revolut, Swedbank, Neopay, citadele, Luminor.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
Unlimited No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Available language options and customer support

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The table below lists the language options at Fenikss Casino.

Language Website Customer support Live chat
English Yes Yes Yes
Russian Yes Yes Yes
Latvian Yes Yes Yes

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Fenikss Casino, managing your account, withdrawals, or other matters. We would say Fenikss Casino has an average customer support based on the responses we have received during our testing.

Slots and casino games at Fenikss Casino

Fenikss Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Other card games, eSports betting, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Other live games, Live poker, Live roulette.

Casino games from 50 game providers are offered. This includes NetEnt, Nolimit City, Play'n GO, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Thunderkick, Big Time Gaming, Playson, Ezugi, Endorphina, Wazdan, Habanero, Red Rake Gaming, Spinomenal, Leander Games, 1X2 Gaming, Tom Horn, Relax Gaming, Greentube, Bullshark Games, Platipus, Swintt, Trusty Gaming, Backseat Gaming, BF Games, G Games, Ace Roll, Spribe, Revolver Gaming, CT Gaming, NowNow Gaming, SlotMill, Spinoro, Amusnet, PG Soft (Pocket Games Soft), XGAMES, Gaming Corps, Kajot, Synot Games, SlotMatrix, Peter & Sons, Fazi, Kitsune Studios, Kalamba Games, Games Global, Hacksaw Gaming, EURASIAN (EA) Gaming, Print Studios, Elysium Game Studio.

Fenikss Casino bonuses and promo codes

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.

We currently have 1 bonus from Fenikss Casino in our database:

  • 100% cashback bonus up to €300

Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.

Company info

  • Owner SIA ALFOR
  • Established 2015
  • Estimated annual revenues > $5,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Fenikss Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Fair
Issues found: 0
Last updatedLast updated

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Medium casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Very good
Total complaints: 0
Last updatedLast updated

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Neutral
    Last updatedLast updated
    • Reputation helped by land-based casinos or betting shops

    There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

    Licensing authorities

    • lv
      LatviaTI-06
      Verified
    Complaints about Fenikss Casino
    This tab does not contain any complaints

    We do not have any complaints about Fenikss Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.

    Submit a complaint

    Games

    Explore the game selection available at Fenikss Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

    Game types

    Slots
    Roulette
    Blackjack
    Betting
    Video poker
    Bingo
    Baccarat
    Jackpot games
    Live games
    Poker
    Craps and dice
    Keno
    Scratch cards
    eSports betting
    Crash games
    Available: 13 Not Available: 2

    Game providers

    Show all (50)
    • NetEnt
    • Nolimit City
    • Pragmatic Play
    • Big Time Gaming
    • Tom Horn
    • Evolution Gaming
    • Play'n GO

    Fenikss Casino bonuses

    Browse all bonuses offered by Fenikss Casino, including their no deposit bonus offers and first deposit welcome bonuses.

    No bonuses available for players from Ohio

    Unfortunately, it seems that Fenikss Casino does not offer any bonuses to players from your country.

    Payments

    Browse an overview of payment methods supported by Fenikss Casino, along with related limits and fees associated with transactions to or from your casino account.

    Payment methods

    Show all (13)
    • VISA
    • Mastercard
    • Bank transfer
    • N26
    • PaySera
    • Wise
    • Indexo

    Transaction limits

    Withdrawal limits
    Not limited for EUR
    Win limits
    Unknown

    Currencies

    Traditional

    Supported Fiat currencies.

    EUR

    Customer support

    Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

    Language options

    Website
    Available in 3 languages
    EnglishRussianLatvian
    Live chat
    Available in 3 languages
    EnglishRussianLatvian
    Customer support:
    Available in 3 languages
    EnglishRussianLatvian
    Live chat rating
    Subpar
    Average response time: 4m
    Last updatedLast updated
    Date and tester
    Response time
    Rating
    05 Aug 2026
    Ayberk A.
    4m
    Subpar
    02 Oct 2025
    Ayberk A.
    Not measured
    Subpar
    04 Feb 2025
    Endri K.
    Not measured
    Good
    18 Jan 2025
    Stefan M.
    Not measured
    Subpar
    16 Feb 2024
    Ayberk A.
    Not measured
    Subpar
    26 Apr 2023
    Veronika F.
    Not measured
    Subpar
    21 Jan 2022
    Natalia B.
    Not measured
    Subpar
    21 Jul 2020
    Viliam V.
    Not measured
    Good

    User reviews of Fenikss Casino

    This is a place to share experience with Fenikss Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Not enough data

    Rated by 1 user

    Very positivePositiveNeutralNegativeVery negative

    Do you have any experience with this casino?

    Write a review
    Casino Guru
    We want players to understand gambling.
    • 2 years ago
    Been visiting this casino on and off in the past couple years, and never had any positive experience, it has not changed in the past 5 years and the game providers are also still the same. Have deposited couple hundreds over the years and never won anything big or worth mentioning.
    • Responsive website and loading time;
    • Detailed responsible gaming section with options.
    • Only 3 deposit methods;
    • Only 5 game providers;
    • Not all games available;
    • Not much bonuses.

    Fenikss Casino discussion

    Discuss anything related to Fenikss Casino with other players, share your opinion, or get answers to your questions.

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    We want players to understand gambling.
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