- Responsive website and loading time;
- Detailed responsible gaming section with options.
- Only 3 deposit methods;
- Only 5 game providers;
- Not all games available;
- Not much bonuses.
Fenikss Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Fenikss Casino has a High Safety Index of 8.5, which makes a recommendable option for most players in terms of fairness and safety. Continue reading our Fenikss Casino review to find out more about this casino and determine if it's the right fit for you.
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Fenikss Casino, we thoroughly read and reviewed the Terms and Conditions of Fenikss Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
Considering our estimates and the factual data we have collected, Fenikss Casino appears to be a average-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
As far as we are aware, no relevant casino blacklists mention Fenikss Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
All in all, when combined with other factors that come into play in our review, Fenikss Casino has landed a High Safety Index of 8.5. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We did not find any unfair or predatory rules in the Terms and Conditions of Fenikss Casino during our review.
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We have found no relevant complaints about this casino.
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 1 player review so far. You may access the casino's user reviews in the User reviews section of this page.
Fenikss Casino is owned by SIA ALFOR and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.
Fenikss Casino has been granted a gambling license in Latvia.
Fenikss Casino supports 8 payment options. This includes: Mastercard, VISA, Trustly, Bank transfer, citadele, Luminor, SEB Bank, Swedbank.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits | Win limits |
---|---|
EUR 8,000 per month | No win limit |
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. You can find languages available at Fenikss Casino in the table below.
Language | Website | Customer support | Live chat |
---|---|---|---|
English | |||
Russian | |||
Latvian |
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Fenikss Casino, managing your account, withdrawals, or other matters. Fenikss Casino has an average customer support, judging by the results of our testing.
Fenikss Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Other card games, eSports betting, Other games.
Casino games from 6 game providers are offered. This includes NetEnt, Novomatic, Evolution Gaming, Pragmatic Play, Greentube, Amusnet (EGT).
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by Fenikss Casino in our database at the moment. More information is available in the 'Bonuses' section of this review.
Browse all bonuses offered by Fenikss Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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Write a reviewTake a look at the explanation of factors that we consider when calculating the Safety Index rating of Fenikss Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We do not have any complaints about Fenikss Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.
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