HomeComplaintsFairspin Casino - The player's unable to withdraw.

Fairspin Casino - The player's unable to withdraw.

Amount: €130

Fairspin Casino
Safety Index:Very high
Submitted: 21 Jan 2022 | Resolved : 24 Jan 2022
Resolved Our verdict

Case closed

RESOLVED

Case summary

2 years ago

The player's unable to withdraw his winnings due to payment provider issues. The complaint was resolved as the player's winnigns arrived.

Public
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2 years ago
Translation

fairspin is a criminal casino. That doesn't pay out winnings. Mastercard doesn't work, please do Skrill, I did it and then they said it doesn't work either!


I warn everyone against depositing!!

Automatic translation:
Public
Public
2 years ago

Hello slizzy,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Fairspin Casino. Allow me to ask you a few more question before we would move forward.

Is this your first withdrawal request in the casino? Did you use any bonus to accumulate your winnings? Is your account already verified? What deposit method did you use?

Please also forward any relevant screenshot or communication between you and the casino to nikolas.b@casino.guru.

Regards,

Nick

Public
Public
2 years ago
Translation
  • First Payout
  • Account is verified
  • Mastercard as deposit
  • Played mostly raw


After I wrote the post here yesterday, they prepared the payment for me and told me by email that the money was on the way. I'm now waiting for it to go to my account and then I'll let you know.


Automatic translation:
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2 years ago
Translation

The money is here!


And I'm relieved after a marathon of requests that have transferred. Still a very difficult casino in terms of payouts. Thanks again @ Guru, case can be closed!

Automatic translation:
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Public
2 years ago

Thank you slizzy for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble in the future again.

Regards,

Nick

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